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• 2002Emotion work and psychological well-being1,245 cited
• 2010Pre-service and beginning teachers’ professional identity and its relation to dropping out of the profession849 cited
• 2002Burnout: An Overview of 25 Years of Research and Theorizing666 cited
• 1994Behavioral and Psychological Consequences of Boundary Spanning Burnout for Customer Service Representatives608 cited
• 2009Compassion satisfaction, compassion fatigue, and burnout in a national sample of trauma treatment therapists513 cited
• 2007Compassion Fatigue, Compassion Satisfaction, and Burnout: Factors Impacting a Professional's Quality of Life506 cited
• 2012Why do some beginning teachers leave the school, and others stay? Understanding teacher resilience through psychological lenses486 cited
• 2007IT Road Warriors: Balancing Work-Family Conflict, Job Autonomy and Work Overload to Mitigate Turnover Intentions440 cited
• 1988Symptoms of professional burnout: A review of the empirical evidence.395 cited
• 2009Job Involvement, Job Stress, Job Satisfaction, and Organizational Commitment and the Burnout of Correctional Staff389 cited
• 2009Preventing burnout: the effects of LMX and mentoring on socialization, role stress, and burnout372 cited
• 2003Physiological correlates of burnout among women359 cited
• 1999Six areas of worklife: a model of the organizational context of burnout.