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Application of quality function deployment for the prioritization of National Board of Accreditation quality parameters
9 references·3 citing·50 second hop
Application of quality function deployment for the prioritization of National Board of Accreditation quality parameters (2019)Application of quality function deploymen…Evaluation of quality in an educational institute: a quality function deployment approach (2008)Evaluation of quality in an e…Application of quality function deployment for designing and developing a curriculum for Industrial Engineering at Prince of Songkla University (2008)Application of quality functi…An integrated decision making approach for ERP system selection (2007)An integrated decision making…A framework for analysing quality in education settings (2007)A framework for analysing qua…Enhancing quality in education: application of quality function deployment – an industry perspective (2003)Enhancing quality in educatio…Quality function deployment in the food industry: a review (2000)Quality function deployment i…Application of Quality Function Deployment for the Improvement of Quality in an Engineering Department (1998)Application of Quality Functi…Managing service quality in higher education: the role of the student as primary consumer (1995)Managing service quality in h…Total Quality Management Applied to Engineering Education (1994)Total Quality Management Appl…Industry oriented quality management of engineering education: an integrated QFD-TOPSIS approach (2021)Industry oriented quality man…Enhancing voice of customer prioritisation in QFD by integrating the competitor matrix (2020)Enhancing voice of customer p…Enhancing the Quality of a Higher Education Course: Quality Function Deployment and Kano Model Integration (2020)Enhancing the Quality of a Hi…Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)An Instrument for Measuring Engineering Education Quality from Students' Perspective (2006)An integrated framework of indices for quality management in education: a faculty perspective (2008)An empirical study of total quality management in engineering educational institutions of India (2010)Social engineering (1909)The House of Quality (1988)Conceptualizing total quality management in higher education (2004)Brewing service quality in higher education (2008)Capturing and prioritizing students’ requirements for course design by embedding Fuzzy-AHP and linear programming in QFD (2014)Putting the enterprise into the enterprise system. (1998)An AHP-based approach to ERP system selection (2004)Fuzzy AHP-based decision support system for selecting ERP systems in textile industry by using balanced scorecard (2008)A decision model for information technology selection using AHP integrated TOPSIS-Grey: The case of content management systems (2014)A state-of-the-art survey on the influence of normalization techniques in ranking: Improving the materials selection process in engineering design (2014)Refinement and reassessment of the SERVQUAL scale. (1991)MANAGING QUALITY IN HIGHER EDUCATION (2007)How do management students perceive the quality of education in public institutions? (2012)Relationship between service quality, satisfaction, motivation and loyalty (2017)The management and control of quality (1989)A framework for the dimensions of quality in higher education (1996)Applications and extensions of quality function deployment (2010)Linking Employers’ Expectations with Teaching Methods: Quality Function Deployment Approach (2011)Using Quality Function Deployment as a higher education management and governance tool (2011)A Service Quality Model and its Marketing Implications (1984)Measuring Service Quality: A Reexamination and Extension (1992)Student perceptions of service quality in a UK university business and management faculty (2000)The development of HEdPERF: a new measuring instrument of service quality for the higher education sector (2005)Measuring student satisfaction at a UK university (2006)The Voice of the Customer (1993)Food supply chain leanness using a developed QFD model (2010)Food quality management system: Reviewing assessment strategies and a feasibility study for European food small and medium-sized enterprises (2012)Analysis of enablers for the implementation of leagile supply chain management using an integrated fuzzy QFD approach (2014)A Service‐Orientated Approach to Marketing of Services (1978)Problems and Strategies in Services Marketing (1985)Conceptualizing service quality in higher education (2011)Quality function deployment (2012)Developing a scale to measure students’ perception of service quality in the Indian context (2013)Quality Function Deployment in Higher Education (2014)Axiomatic Foundation of the Analytic Hierarchy Process (1986)Quality Function Deployment: How to Make QFD Work for You (1995)Planning and design of industrial engineering education quality (1998)Product development strategy with quality function deployment approach: A case study in automotive battery (2017)Quality function deployment application for improving quality of education in business schools (2017)QFD as a tool to improve negotiation process, product quality, and market success, in an automotive industry battery components supplier (2020)How to Make a Decision: The Analytic Hierarchy Process (1994)Integrating Kano's model in the planning matrix of quality function deployment (2000)Integrated analytic hierarchy process and its applications – A literature review (2007)Formalizing the strategic product deletion decision: incorporating multiple stakeholder views (2022)
this work references cited by second hop

References

  • 1995Managing service quality in higher education: the role of the student as primary consumer594 cited
  • 2007An integrated decision making approach for ERP system selection210 cited
  • 2000Quality function deployment in the food industry: a review136 cited
  • 1994Total Quality Management Applied to Engineering Education107 cited
  • 2003Enhancing quality in education: application of quality function deployment – an industry perspective75 cited
  • 2007A framework for analysing quality in education settings53 cited
  • 2008Evaluation of quality in an educational institute: a quality function deployment approach47 cited
  • 1998Application of Quality Function Deployment for the Improvement of Quality in an Engineering Department40 cited
  • 2008Application of quality function deployment for designing and developing a curriculum for Industrial Engineering at Prince of Songkla University21 cited

Cited by

  • 2020Enhancing voice of customer prioritisation in QFD by integrating the competitor matrix14 cited
  • 2020Enhancing the Quality of a Higher Education Course: Quality Function Deployment and Kano Model Integration11 cited
  • 2021Industry oriented quality management of engineering education: an integrated QFD-TOPSIS approach11 cited

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