The Role of Conflict in Multiple Source Use

Abstract

This chapter reviews theory and research on the role of conflict in multiple source use, discusses implications for educational research and practice, and suggests future directions. Focusing on textual discourse involving multiple conflicting sources, it defines sources as information about individuals and organizations that create and publish textual content, including information about when, where, and for what purpose the content is created and published. Students who read conflicting information about the issue reported on a questionnaire that they increased their reliance on multiple sources to corroborate knowledge claims, as compared to controls who read consistent information about the same issue. A range of individual factors may influence how learners deal with conflict in multiple source use. Comparing participants' performance on an online source recognition task and an offline source recall task, the authors suggested that such source–source links were constructed after rather than during reading.

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