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Cited by

• 2015Confused Professionals?: Capacities to cope with pressures on professional work87 cited
• 2018Elites, professions, and the neoliberal state: critical points of intersection and contention61 cited
• 2016The emergence of hybrid professional roles: GPs and secondary school teachers in a context of public sector reform45 cited
• 2021Dissecting multiple accountabilities: A problem of multiple forums or of conflicting demands?42 cited
• 2017Connecting governance and the front lines: How work pressure and autonomy matter for coping in different performance regimes40 cited
• 2013Pretenders and performers: Professional responses to the commodification of health care37 cited
• 2021Improving hand hygiene in hospitals: comparing the effect of a nudge and a boost on protocol compliance36 cited
• 2021Walking the Talk of Social Equity? Street-Level Bureaucrats’ Decisionmaking About the Provision of Personal Resources36 cited
• 2023How street‐level dilemmas and politics shape divergence: The accountability regimes framework30 cited
• 2021Policy improvisation: How frontline workers cope with public service gaps in developing countries—The case of Mexico's Prospera program29 cited
• 2016Management Control, Accountability, and Learning in Public Sector Organizations: A Critical Analysis22 cited
• 2015Elite Discourse and Institutional Innovation: Making the Hybrid Happen in English Public Services21 cited