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A Multi-Layer Perceptron Approach for Customer Churn Prediction · Study

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ArticleA Multi-Layer Perceptron Approach for Customer Churn Prediction

Mohammad Ridwan Ismail2015

Article2015

A Multi-Layer Perceptron Approach for Customer Churn Prediction

Mohammad Ridwan Ismail · Mohd Khalid Awang · Mohd Nordin Abdul Rahman · Mokhairi Makhtar

62 citations·0/0 files stored·International Journal of Multimedia and Ubiquitous Engineering

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Customer churn and segmentation Customer Service Quality and Loyalty Data Mining and Machine Learning Applications

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References

2000Customer Satisfaction Cues To Support Market Segmentation and Explain Switching Behavior 2000Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry 2013A Neural Network based Approach for Predicting Customer Churn in Cellular Network Services 2006Toward a hybrid data mining model for customer retention 2000Automated Cellular Modeling and Prediction on a Large Scale

Cited by

2019A Statistical Analysis of Factors Affecting Higher Education Dropouts 2020Applying over 100 classifiers for churn prediction in telecom companies 2018Exploring nested ensemble learners using overproduction and choose approach for churn prediction in telecom industry 2017Analysis of banking data using machine learning 2018A Hybrid Swarm Intelligent Neural Network Model for Customer Churn Prediction and Identifying the Influencing Factors 2016Supervised Massive Data Analysis for Telecommunication Customer Churn Prediction 2017High Accuracy Predictive Modelling for Customer Churn Prediction in Telecom Industry 2017

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2020A Survey on Churn Analysis in Various Business Domainsarticle · 3 shared references 2010Modeling customer churn in a non-contractual setting: the case of telecommunications service providersarticle · 3 shared references 2011From information to operationsarticle · 3 shared references 2015Review of Data Mining Techniques for Churn Prediction in Telecomarticle · 3 shared references 2013A Survey on Churn Prediction Techniques in Communication Sectorarticle · 3 shared references 2008A Customer Profiling Methodology for Churn Predictionthesis · 3 shared references

Details

Year2015

Typearticle

Published2015-07-31

VenueInternational Journal of Multimedia and Ubiquitous Engineering

ISSN-L1975-0080

Languageen

Citations62

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.14257/ijmue.2015.10.7.22

openalex_workW2922129458

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A fuzzy based churn prediction and retention model for prepaid customers in telecom industry