CREATING LOGISTICS VALUE: THEMES FOR THE FUTURE

Abstract

A real need exists to better understand the role of logistics in the value creation process and how this value can be measured and quantified. A research project was designed and conducted to gain further understanding of the conceptual relationships that pertain to the process of logistics value creation, and to critically examine the experiences of companies that have addressed issues realating to the measurement and quantification of logistics value. This book describes that research project and is organized into three major sections: Part I, Study Relevance, Purpose, and Methodology; Part II, Emerging Issues; and Part III, Synthesis and Future Research. Six recurring themes emerge from organization case studies, which are key to gaining insight into logistics value.

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