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Building customers’ trust in the ridesharing platform with institutional mechanisms
16 references·16 citing·36 second hopsampled
Building customers’ trust in the ridesharing platform with institutional mechanisms (2019)Building customers’ trust in the rideshar…The sharing economy: Why people participate in collaborative consumption (2015)The sharing economy: Why peop…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Using PLS Path Modeling for A…Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1 (2007)Assimilation of Enterprise Sy…A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study (2003)A Partial Least Squares Laten…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural Equation Modeling …E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…Consumer trust in an Internet store (2000)Consumer trust in an Internet…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …Validating Instruments in MIS Research1 (1989)Validating Instruments in MIS…Production of trust: Institutional sources of economic structure, 1840–1920. (1986)Production of trust: Institut…Enhancing the Combined-TAM-TPB model with trust in the sharing economy context: A meta-analytic structural equation modeling approach (2024)Enhancing the Combined-TAM-TP…With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services (2023)With great power comes great …Why people use the sharing economy: A meta-analysis (2023)Why people use the sharing ec…Institutional trust and repurchase intention in the sharing economy: The moderating roles of information privacy concerns and security concerns (2023)Institutional trust and repur…Consumer adoption of on‐demand digital platforms: An integrated model (2023)Consumer adoption of on‐deman…Understanding the role of justice perceptions in promoting trust and behavioral intention towards ride-sharing (2022)Understanding the role of jus…A Study of Customer Satisfaction Towards E-Wallet Payment System in Bangladesh (2022)A Study of Customer Satisfact…Understanding post-adoption behaviour in the context of ride-hailing apps: the role of customer perceived value (2021)Understanding post-adoption b…Roles of consumer trust and risks on continuance intention in the sharing economy: An empirical investigation (2021)Roles of consumer trust and r…Do We Need Trust Transfer Mechanisms? An M-Commerce Adoption Perspective (2021)Do We Need Trust Transfer Mec…Building trust in sharing economy platforms: trust antecedents and their configurations (2021)Building trust in sharing eco…Sources of influences on customers' trust in ride-sharing: why use experience matters? (2020)Sources of influences on cust…Building users’ intention to participate in a sharing economy with institutional and calculative mechanisms: an empirical investigation of DiDi in China (2020)Building users’ intention to …Building Consumers’ Trust in Electronic Retail Platforms in the Sub-Saharan Context: an exploratory study on Drivers and Impact on Continuance Intention (2020)Building Consumers’ Trust in …Analysis of the evolution of the sharing economy towards sustainability. Trends and transformations of the concept (2020)Analysis of the evolution of …A service-dominant logic perspective on the roles of technology in service innovation: uncovering four archetypes in the sharing economy (2019)A service-dominant logic pers…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Structural equation modeling in practice: A review and recommended two-step approach. 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(1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Diffusion of Innovations 1 (2019)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Consistent Partial Least Squares Path Modeling1 (2015)A power primer. (1992)How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study6,477 cited
  • 2000Structural Equation Modeling and Regression: Guidelines for Research Practice6,417 cited
  • 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration14,931 cited
  • 2007Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management13,918 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2003The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms3,439 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 2015The sharing economy: Why people participate in collaborative consumption

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3,436 cited
  • 1986Production of trust: Institutional sources of economic structure, 1840–1920.3,432 cited
  • 2000Consumer trust in an Internet store2,548 cited
  • 1989Validating Instruments in MIS Research12,536 cited
  • Cited by

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    • 2021Building trust in sharing economy platforms: trust antecedents and their configurations68 cited
    • 2023Institutional trust and repurchase intention in the sharing economy: The moderating roles of information privacy concerns and security concerns68 cited
    • 2020Sources of influences on customers' trust in ride-sharing: why use experience matters?61 cited
    • 2020Analysis of the evolution of the sharing economy towards sustainability. Trends and transformations of the concept51 cited
    • 2022Understanding the role of justice perceptions in promoting trust and behavioral intention towards ride-sharing49 cited
    • 2024Enhancing the Combined-TAM-TPB model with trust in the sharing economy context: A meta-analytic structural equation modeling approach47 cited
    • 2019A service-dominant logic perspective on the roles of technology in service innovation: uncovering four archetypes in the sharing economy46 cited
    • 2020Building users’ intention to participate in a sharing economy with institutional and calculative mechanisms: an empirical investigation of DiDi in China43 cited
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    • 2021Do We Need Trust Transfer Mechanisms? An M-Commerce Adoption Perspective30 cited
    • 2023Why people use the sharing economy: A meta-analysis28 cited
    • 2023With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services27 cited