Cooperation in Online Conversations: The Response Times as a Window Into the Cognition of Language Processing

Abstract

Measuring the cognitive cost of interpreting the meaning of sentences in a conversation is a complex task, but it is also at the core of Sperber and Wilson's Relevance Theory. In cognitive sciences, the delay between a stimulus and its response is often used as an approximation of the cognitive cost. We have noticed that such a tool had not yet been used to measure the cognitive cost of interpreting the meaning of sentences in a free-flowing and interactive conversation. The following experiment tests the ability to discriminate between sentences with a high cognitive cost and sentences with a low cognitive cost using the response time of the participants during an online conversation in a protocol inspired by the Turing Test. We have used violations of Grice's Cooperative Principle to create conditions in which sentences with a high cognitive cost would be produced. We hypothesized that response times are directly correlated to the cognitive cost required to generate implicatures from a statement. Our results are coherent with the literature in the field and shed some new light on the effect of violations on the humanness of a conversational agent. We show that violations of the maxim of Relation had a particularly important impact on response times and the perceived humanness of a conversation partner. Violations of the first maxim of Quantity and the fourth maxim of Manner had a lesser impact, and only on male participants.

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