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The determinants of customers’ intention to use smart lockers for last-mile deliveries
16 references·5 citing·40 second hop
The determinants of customers’ intention to use smart lockers for last-mile deliveries (2019)The determinants of customers’ intention …A Review of Last Mile Logistics Innovations in an Externalities Cost Reduction Vision (2018)A Review of Last Mile Logisti…Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions (2015)Explaining online shopping be…Resource-based theory in marketing (2013)Resource-based theory in mark…Alone Together: Why We Expect More from Technology and Less from Each Other (2013)Alone Together: Why We Expect…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…The moderating effect of customer perceived value on online shopping behaviour (2011)The moderating effect of cust…Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale (2011)Assessing the Self-service Te…Alone together: why we expect more from technology and less from each other (2011)Alone together: why we expect…Using the technology acceptance model to explain how attitudes determine Internet usage: The role of perceived access barriers and demographics (2006)Using the technology acceptan…Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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(1994)Testing Structural Equation M…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation (2021)Augmented reality shopping ap…Adoption of shopper-facing technologies under social distancing: A conceptualisation and an interplay between task-technology fit and technology trust (2021)Adoption of shopper-facing te…The determinants of public acceptance of autonomous vehicles: An innovation diffusion perspective (2020)The determinants of public ac…Mobile Apps Use and WOM in the Food Delivery Sector: The Role of Planned Behavior, Perceived Security and Customer Lifestyle Compatibility (2020)Mobile Apps Use and WOM in th…Impact of online convenience on mobile banking adoption intention: A moderated mediation approach (2020)Impact of online convenience …Flow: the psychology of optimal experience (1990)Life on the Screen: Identity in the Age of the Internet (1997)The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites (2007)Emerging Adulthood (2014)Experimental evidence of massive-scale emotional contagion through social networks (2014)Advancing social connection as a public health priority in the United States. (2017)Inequity In Social Exchange (1965)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Whither Services Marketing? (2004)An empirical examination of factors influencing the intention to use mobile payment (2009)Understanding Customer Experience Throughout the Customer Journey (2016)Advances in Consumer Research (2025)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Two new Later Stone Age sites from the Final Pleistocene in the Falémé Valley, eastern Senegal (2024)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives110,919 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.84,999 cited
  • 2012Principles and Practice of Structural Equation Modeling39,065 cited
  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 1994Testing Structural Equation Models.14,211 cited
  • 1995Testing Structural Equation Models.8,244 cited
  • 2011Alone together: why we expect more from technology and less from each other4,608 cited
  • 2002Understanding Service Convenience1,659 cited
  • 2006Using the technology acceptance model to explain how attitudes determine Internet usage: The role of perceived access barriers and demographics1,079 cited
  • 2013Resource-based theory in marketing927 cited
  • 2013Alone Together: Why We Expect More from Technology and Less from Each Other743 cited
  • 2018A Review of Last Mile Logistics Innovations in an Externalities Cost Reduction Vision550 cited
  • 2015Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions534 cited

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  • 2011The moderating effect of customer perceived value on online shopping behaviour457 cited
  • 2011Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale364 cited
  • Cited by

    • 2020The determinants of public acceptance of autonomous vehicles: An innovation diffusion perspective318 cited
    • 2020Impact of online convenience on mobile banking adoption intention: A moderated mediation approach274 cited
    • 2020Mobile Apps Use and WOM in the Food Delivery Sector: The Role of Planned Behavior, Perceived Security and Customer Lifestyle Compatibility207 cited
    • 2021Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation140 cited
    • 2021Adoption of shopper-facing technologies under social distancing: A conceptualisation and an interplay between task-technology fit and technology trust127 cited