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Pengaruh Kualitas Website (Webqual 4.0) Terhadap Penggunaan Kembali
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Pengaruh Kualitas Website (Webqual 4.0) Terhadap Penggunaan Kembali (2018)Pengaruh Kualitas Website (Webqual 4.0) T…Prinsip-Prinsip Pemasaran (2023)Prinsip-Prinsip PemasaranCustomers’ perceived website service quality and its effects on e-loyalty (2017)Customers’ perceived website …The role of website quality and social capital in building buyers’ loyalty (2016)The role of website quality a…The Effects of Personality Traits and Website Quality on Online Impulse Buying (2015)The Effects of Personality Tr…WebQual: An Instrument for Consumer Evaluation of Web Sites (2007)WebQual: An Instrument for Co…Manajemen Pemasaran Jasa (2006)Manajemen Pemasaran JasaThe role played by perceived usability, satisfaction and consumer trust on website loyalty (2005)The role played by perceived …Manajemen Pemasaran Jasa (2005)Manajemen Pemasaran JasaAssessing the quality of auction Web sites (2005)Assessing the quality of auct…Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange (2003)Measuring Web site quality im…Management information systems: managing the digital firm (2003)Management information system…Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan (2003)Customer loyalty : menumbuhka…Prinsip-prinsip pemasaran (2001)Prinsip-prinsip pemasaranAn Evaluation of Cyber-Bookshops: The WebQual Method (2001)An Evaluation of Cyber-Booksh…WebQual: An Exploration of Web-Site Quality. (2000)WebQual: An Exploration of We…Management Information Systems, Managing Digital Firm, (1988)Management Information System…Quality Evaluation in Disaster Mitigation Information System using Webqual 4.0 Method (2021)Quality Evaluation in Disaste…The House of Quality (1988)Delivering quality service: balancing customer perceptions and expectations (1990)Information Systems Success: The Quest for the Dependent Variable (1992)Online service attributes available on apparel retail web sites: an E‐S‐QUAL approach (2006)An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e‐shopping (2010)Coefficient Alpha and the Internal Structure of Tests (1951)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture (2008)The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing (2009)Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance (2012)From e-commerce to social commerce: A close look at design features (2012)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)What factors determine e-satisfaction and consumer spending in e-commerce retailing? (2017)Information Technology and Organizational Learning: An Investigation of Exploration and Exploitation Processes (2007)Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices (2010)Born digitals: Thoughts on their internationalization and a research agenda (2019)Defining information systems as work systems: implications for the IS field (2008)KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS NASABAH (2017)Pengaruh Brand Image (Citra Merek) terhadap Loyalitas Konsumen Produk Oli Pelumas Evalube di Kota Langsa (2018)Improving Product Quality and Satisfaction as Fundamental Strategies in Strengthening Customer Loyalty (2022)Build Customer Loyalty with CRM and Brand Image (Case Study on Giant Citra Raya) (2017)Building Repurchase Intention and Purchase Decision: Brand Awareness and Brand Loyalty Analysis (Case Study Private Label Product in Alfamidi Tangerang) (2019)PENGARUH TAMPILAN WEB DAN HARGA TERHADAP MINAT BELI DENGAN KEPERCAYAAN SEBAGAI INTERVENING VARIABLE PADA E-COMMERCE SHOPEE (2020)Analisis SWOT Financial Technology (Fintech) Pembiayaan Perbankan Syariah Di Indonesia (Studi Kasus 4 Bank Syariah Di Kota Medan) (2018)KEPUASAN PELANGGAN MEMEDIASI PENGARUH KUALITAS PELAYANAN DAN PROMOSI TERHADAP LOYALITAS PELANGGAN (2018)MODEL KEPUTUSAN PEMBELIAN MELALUI KEPUASAN KONSUMEN PADA MARKETPLACE: KUALITAS PRODUK DAN KUALITAS PELAYANAN (LITERATURE REVIEW MANAJEMEN PEMASARAN) (2022)MODEL KEPUASAN PELANGGAN: ANALISIS KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP CITRA MEREK PADA GIANT CITRA RAYA JAKARTA (2017)PENGARUH KUALITAS PRODUK DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN (2017)
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References

  • 2023Prinsip-Prinsip Pemasaran3,788 cited
  • 2005The role played by perceived usability, satisfaction and consumer trust on website loyalty1,684 cited
  • 2003Management information systems: managing the digital firm1,424 cited
  • 1988Management Information Systems, Managing Digital Firm,1,415 cited
  • 2006Manajemen Pemasaran Jasa1,028 cited
  • 2007WebQual: An Instrument for Consumer Evaluation of Web Sites811 cited
  • 2001Prinsip-prinsip pemasaran755 cited
  • 2001An Evaluation of Cyber-Bookshops: The WebQual Method459 cited
  • 2003Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan370 cited
  • 2000WebQual: An Exploration of Web-Site Quality.269 cited
  • 2003Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange266 cited
  • 2017Customers’ perceived website service quality and its effects on e-loyalty179 cited
  • 2016The role of website quality and social capital in building buyers’ loyalty167 cited
  • 2005Manajemen Pemasaran Jasa164 cited
  • 2015The Effects of Personality Traits and Website Quality on Online Impulse Buying160 cited

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Assessing the quality of auction Web sites
153 cited

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  • 2021Quality Evaluation in Disaster Mitigation Information System using Webqual 4.0 Method5 cited