SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Factors Affecting Customers’ Experience in Mobile Banking of Bangladesh
16 references·2 citing·38 second hop
Factors Affecting Customers’ Experience in Mobile Banking of Bangladesh (2019)Factors Affecting Customers’ Experience i…Digital banking, customer experience and bank financial performance (2018)Digital banking, customer exp…Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages (2018)Consumer adoption of mobile b…User Perception of Mobile Banking Adoption: An Integrated Ttf-utaut Model (2017)User Perception of Mobile Ban…An Empirical Examination of Customers’ Mobile Phone Experience and Awareness of Mobile Banking Services in Mobile Banking in Saudi Arabia (2017)An Empirical Examination of C…Determinants of Mobile Banking Adoption in the Ghanaian Banking Industry: A Case of Access Bank Ghana Limited (2015)Determinants of Mobile Bankin…Financial Inclusion through Mobile Banking: A Case of Bangladesh (2014)Financial Inclusion through M…Factors Affecting Adoption of Electronic Banking System in Ethiopian Banking Industry (2014)Factors Affecting Adoption of…Bangladeshi Mobile Banking Service Quality and Customer Satisfaction and Loyalty (2014)Bangladeshi Mobile Banking Se…Mobile Banking: An Emerging Issue in Bangladesh (2013)Mobile Banking: An Emerging I…The use of partial least squares path modeling in international marketing (2009)The use of partial least squa…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Comparative fit indexes in structural models. (1990)Comparative fit indexes in st…Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)Application of confirmatory f…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Unveiling the Role of Green Logistics Management in Improving SMEs’ Sustainability Performance: Do Circular Economy Practices and Supply Chain Traceability Matter? (2023)Unveiling the Role of Green L…Exploring the factors that affecting adoption of mobile banking in Bangladesh (2023)Exploring the factors that af…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)PLS-SEM: Indeed a Silver Bullet (2011)Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Significance tests and goodness of fit in the analysis of covariance structures. (1980)EQS : structural equations program manual (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Households' ICT access and bank patronage in West Africa: Empirical insights from Burkina Faso and Ghana (2018)Diffusion of Innovations 1 (2019)M-banking barriers in Pakistan: a customer perspective of adoption and continuity intention (2019)Mobile Banking Adoption: Examining the Role of Personality Traits (2020)Coefficient Alpha and the Internal Structure of Tests (1951)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables. (1991)Using partial least squares in operations management research: A practical guideline and summary of past research (2012)Partial Least Squares Structural Equation Modeling (2021)Partial Least Squares Structural Equation Modeling (2021)Modern factor analysis (1960)Self-Efficacy and Academic Motivation (1991)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Impact of website attributes on customer engagement in banking: a solicitation of stimulus-organism-response theory (2020)Customer Experience in Fintech (2021)Customer experience in digital banking: a review and future research directions (2022)Investigating the impact of social media advertising features on customer purchase intention (2018)How do electronic word of mouth practices contribute to mobile banking adoption? (2019)Impact of online convenience on mobile banking adoption intention: A moderated mediation approach (2020)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)User Acceptance of Information Technology: Toward A Unified View1 (2003)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)
this work references cited by second hop

References

  • 1992Alternative Ways of Assessing Model Fit27,192 cited
  • 1990Comparative fit indexes in structural models.25,213 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
  • 1985Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups.3,416 cited
  • 2009The use of partial least squares path modeling in international marketing2,533 cited
  • 2018Digital banking, customer experience and bank financial performance297 cited
  • 2018Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages246 cited
  • 2015Determinants of Mobile Banking Adoption in the Ghanaian Banking Industry: A Case of Access Bank Ghana Limited95 cited
  • 2014Financial Inclusion through Mobile Banking: A Case of Bangladesh74 cited
  • 2014Bangladeshi Mobile Banking Service Quality and Customer Satisfaction and Loyalty64 cited
  • 2014Factors Affecting Adoption of Electronic Banking System in Ethiopian Banking Industry38 cited
  • 2013Mobile Banking: An Emerging Issue in Bangladesh

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

30 cited
  • 2017User Perception of Mobile Banking Adoption: An Integrated Ttf-utaut Model24 cited
  • 2017An Empirical Examination of Customers’ Mobile Phone Experience and Awareness of Mobile Banking Services in Mobile Banking in Saudi Arabia23 cited
  • Cited by

    • 2023Unveiling the Role of Green Logistics Management in Improving SMEs’ Sustainability Performance: Do Circular Economy Practices and Supply Chain Traceability Matter?56 cited
    • 2023Exploring the factors that affecting adoption of mobile banking in Bangladesh14 cited