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Lean Six Sigma in consumer banking – an empirical inquiry
16 references·10 citing·41 second hop
Lean Six Sigma in consumer banking – an empirical inquiry (2019)Lean Six Sigma in consumer banking – an e…Determinants and barriers to lean implementation in food-processing SMEs – a multiple case analysis (2015)Determinants and barriers to …Lean manufacturing: literature review and research issues (2014)Lean manufacturing: literatur…The evolution of lean Six Sigma (2010)The evolution of lean Six Sig…Lean Six Sigma – getting better all the time (2010)Lean Six Sigma – getting bett…In pursuit of implementation patterns: the context of Lean and Six Sigma (2008)In pursuit of implementation …Applying lean six sigma in a small engineering company – a model for change (2008)Applying lean six sigma in a …Six Sigma: Definition and underlying theory⋆ (2007)Six Sigma: Definition and und…Lean production, six sigma quality, TQM and company culture (2006)Lean production, six sigma qu…The integration of lean management and Six Sigma (2005)The integration of lean manag…Learning to evolve (2004)Learning to evolveChange management--or change leadership? (2002)Change management--or change …Action research for operations management (2002)Action research for operation…On theory in operations management (1998)On theory in operations manag…“Lean” service: in defense of a production‐line approach (1998)“Lean” service: in defense of…THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS (1996)THE KANO MODEL: HOW TO DELIGH…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…Continuous improvement through Lean Six Sigma: a systematic literature review and bibliometric analysis (2025)Continuous improvement throug…Online customers’ attitudes and intentions towards e-payment usage in Egypt during the COVID-19 pandemic: the serial mediation roles of perceived usefulness, perceived trust, and attitude (2024)Online customers’ attitudes a…A New Approach to Production Process Capability Assessment for Non-Normal Data (2023)A New Approach to Production …The implementation of Lean Six Sigma framework in the Indian context: a review and suggestions for future research (2022)The implementation of Lean Si…Lean Six Sigma case studies literature overview: critical success factors and difficulties (2022)Lean Six Sigma case studies l…Empirical analysis of Lean Six Sigma implementation barriers in healthcare sector using fuzzy DEMATEL approach: an Indian perspective (2022)Empirical analysis of Lean Si…Implementation of lean in IT SME company: an Italian case (2021)Implementation of lean in IT …A hybrid model for ranking critical successful factors of Lean Six Sigma in the oil and gas industry (2021)A hybrid model for ranking cr…A Dynamic Capabilities View of Lean in a Service Context (2021)A Dynamic Capabilities View o…Application of Six Sigma methodology in an Indian chemical company (2020)Application of Six Sigma meth…Case Study Research: Design and Methods (1984)Building Theories from Case Study Research (1989)Case Study Research: Design and Methods (1991)The evolving theory of quality management: The role of Six Sigma (2008)An analysis of the Six Sigma DMAIC method from the perspective of problem solving (2012)The integration of lean manufacturing, Six Sigma and sustainability: A literature review and future research directions for developing a specific model (2016)Toyota production system: beyond large-scale production (1998)Lean manufacturing: context, practice bundles, and performance (2002)The Toyota way : 14 management principles from the world's greatest manufacturer (2004)Lean implementation within SMEs: a literature review (2015)A Systematic Literature Review on Recent Lean Research: State‐of‐the‐art and Future Directions (2017)Lean manufacturing and sustainable performance: Trends and future challenges (2018)An Assessment of the Scientific Merits of Action Research (1978)The Fifth Discipline (1990)The Knowledge-Creating Company (1998)Making a difference (2007)Why Research in Sustainable Supply Chain Management Should Have no Future (2013)Conducting systematic literature review in operations management (2016)Foundations of Economic Analysis. 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(1966)Data Envelopment Analysis: Theory, Methodology, and Applications (1994)COMPETITIVE PRIORITIES: INVESTIGATING THE NEED FOR TRADE‐OFFS IN OPERATIONS STRATEGY (2002)Operations management research methodologies using quantitative modeling (2002)Bridging Practice and Theory: A Design Science Approach (2009)The machine that changed the world (1992)Lean Thinking—Banish Waste and Create Wealth in your Corporation (1997)A systematic review of Lean Six Sigma for the manufacturing industry (2015)Green lean and the need for Six Sigma (2015)Steps to an Ecology of Mind (1973)The genealogy of lean production (2006)Agile Business Model Innovation in Digital Entrepreneurship: Lean Startup Approaches (2018)The fifth discipline, the art and practice of the learning organization (1991)Defining lean production: some conceptual and practical issues (2009)Four decades of lean: a systematic literature review (2012)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)Implementing the Lean Sigma framework in an Indian SME: a case study (2006)Lean, six sigma and lean sigma: fads or real process improvement methods? (2008)Critical failure factors of Lean Six Sigma: a systematic literature review (2014)Lean Six Sigma: yesterday, today and tomorrow (2017)
this work references cited by second hop

References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 2004Learning to evolve1,665 cited
  • 2002Action research for operations management1,531 cited
  • 2014Lean manufacturing: literature review and research issues984 cited
  • 2007Six Sigma: Definition and underlying theory⋆876 cited
  • 1998On theory in operations management811 cited
  • 2010Lean Six Sigma – getting better all the time713 cited
  • 2006Lean production, six sigma quality, TQM and company culture693 cited
  • 2005The integration of lean management and Six Sigma649 cited
  • 2010The evolution of lean Six Sigma545 cited
  • 2002Change management--or change leadership?512 cited
  • 1998“Lean” service: in defense of a production‐line approach377 cited
  • 1996THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS334 cited
  • 2008In pursuit of implementation patterns: the context of Lean and Six Sigma296 cited
  • 2008Applying lean six sigma in a small engineering company – a model for change258 cited
  • 2015Determinants and barriers to lean implementation in food-processing SMEs – a multiple case analysis

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251 cited

Cited by

  • 2022Lean Six Sigma case studies literature overview: critical success factors and difficulties39 cited
  • 2021Implementation of lean in IT SME company: an Italian case38 cited
  • 2020Application of Six Sigma methodology in an Indian chemical company33 cited
  • 2022The implementation of Lean Six Sigma framework in the Indian context: a review and suggestions for future research31 cited
  • 2023A New Approach to Production Process Capability Assessment for Non-Normal Data26 cited
  • 2024Online customers’ attitudes and intentions towards e-payment usage in Egypt during the COVID-19 pandemic: the serial mediation roles of perceived usefulness, perceived trust, and attitude20 cited
  • 2022Empirical analysis of Lean Six Sigma implementation barriers in healthcare sector using fuzzy DEMATEL approach: an Indian perspective17 cited
  • 2021A hybrid model for ranking critical successful factors of Lean Six Sigma in the oil and gas industry15 cited
  • 2025Continuous improvement through Lean Six Sigma: a systematic literature review and bibliometric analysis13 cited
  • 2021A Dynamic Capabilities View of Lean in a Service Context13 cited