Book2019

Motivating Public Employees

67 citations0/0 files storedCambridge University Press eBooks

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Public Policy and Administration Research Employee Performance and Management Job Satisfaction and Organizational Behavior

Abstract

What motivates public employees to work hard? This Element systematically reviews answers from public administration research. The authors locate this research in a novel two-dimensional typology, which shows that public employees can be motivated for other- and self-interested reasons and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons. Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one's organization (organizational commitment) and oneself (financial incentives). Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues. Supplementary material for this Element is available online.

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References

2000Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being.1985Intrinsic Motivation and Self-Determination in Human Behavior 2000Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions 1988Intrinsic Motivation and Self-Determination in Human Behavior 1997Motivation and Personality 1999Psychological Safety and Learning Behavior in Work Teams 1965Inequity In Social Exchange 1964Work and motivation

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2020Infusing public service motivation (PSM) throughout the employment relationship: a review of PSM and the human resource management process 2020A cross-cultural basis for public service? Public service motivation measurement invariance in an original survey of 23,000 public servants in ten countries and four world regions 2024Mission Driven Bureaucrats 2021Supportive management practice and intrinsic motivation go together in the public service 2021Public Service Motivation and Public Opinion

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