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Service supply chain management: a behavioural operations perspective
16 references·10 citing·49 second hop
Service supply chain management: a behavioural operations perspective (2019)Service supply chain management: a behavi…Behavioral Economics: Past, Present, and Future (2016)Behavioral Economics: Past, P…Rethinking fast and slow based on a critique of reaction-time reverse inference (2015)Rethinking fast and slow base…A literature review and perspectives in reverse logistics (2015)A literature review and persp…Pricing policies in a dual-channel supply chain with retail services (2012)Pricing policies in a dual-ch…Incorporating Fairness into Game Theory and Economics (2011)Incorporating Fairness into G…The trouble with overconfidence. (2008)The trouble with overconfiden…Fairness and Channel Coordination (2007)Fairness and Channel Coordina…A New Framework for Service Supply Chains (2007)A New Framework for Service S…Game-theoretic analysis of cooperation among supply chain agents: Review and extensions (2006)Game-theoretic analysis of co…Behavior in operations management: Assessing recent findings and revisiting old assumptions (2006)Behavior in operations manage…An integrative framework for supply chain collaboration (2005)An integrative framework for …Understanding and Managing the Services Supply Chain (2004)Understanding and Managing th…Fairness and Retaliation: The Economics of Reciprocity (2000)Fairness and Retaliation: The…ERC: A Theory of Equity, Reciprocity, and Competition (2000)ERC: A Theory of Equity, Reci…A Theory of Fairness, Competition, and Cooperation (1999)A Theory of Fairness, Competi…Prospect Theory: An Analysis of Decision under Risk (1979)Prospect Theory: An Analysis …Equilibrium in platform service supply chain network with quality and innovation considering digital economy (2023)Equilibrium in platform servi…IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism (2022)IS capabilities, supply chain…Green innovation in logistics service supply chain: the impacts of relationship strength and overconfidence (2022)Green innovation in logistics…A trust model for consumer conversion in community-based group buying: the dual roles of group leaders (2022)A trust model for consumer co…Understanding the link between IS capabilities and cost performance in services: the mediating role of supplier integration (2021)Understanding the link betwee…Information technology management and service performance management capabilities: an empirical study of the service supply chain management process (2021)Information technology manage…Decision optimization in service supply chain: the impact of demand and supply-driven data value and altruistic behavior (2021)Decision optimization in serv…Measuring the maturity of service supply chain process: a new framework (2020)Measuring the maturity of ser…Business management in the football industry from a supply chain management perspective (2020)Business management in the fo…Service order allocation under uncertain demand: Risk aversion, peer competition, and relationship strength (2019)Service order allocation unde…Passions Within Reason: The Strategic Role of the Emotions. 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(1992)Social Preferences and Supply Chain Performance: An Experimental Study (2008)Trust in Forecast Information Sharing (2011)Coordinating Supply and Demand on an On-Demand Service Platform with Impatient Customers (2018)A Theory of Social Comparison Processes (1954)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)The Quarterly Journal of Economics (2024)Society and the Adolescent Self-Image (1965)Judgment under Uncertainty: Heuristics and Biases (1975)Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-assessments. (1999)Algorithm Aversion: People Erroneously Avoid Algorithms after Seeing Them Err (2014)Algorithm appreciation: People prefer algorithmic to human judgment (2019)Resource-rational analysis: Understanding human cognition as the optimal use of limited computational resources (2019)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Institutions, Institutional Change and Economic Performance (1991)In Search of Homo Economicus: Behavioral Experiments in 15 Small-Scale Societies (2001)A theory of reciprocity (2005)What Do Laboratory Experiments Measuring Social Preferences Reveal About the Real World? (2007)Judgment under Uncertainty: Heuristics and Biases (1974)Prospect theory: An analysis of decision under risk (1988)The Economics and Psychology of Personality Traits (2008)Narrative Economics (2017)Shaped by their daughters: Executives, female socialization, and corporate social responsibility (2017)Optimal Pricing and Return Policies for Perishable Commodities (1985)Supply Chain Coordination with Revenue-Sharing Contracts: Strengths and Limitations (2005)A comparative analysis of greening policies across supply chain structures (2011)Supply chain analysis under green sensitive consumer demand and cost sharing contract (2014)Green supply chain game model and analysis under revenue-sharing contract (2017)Theory of games and economic behavior (2019)The Framing of Decisions and the Psychology of Choice (1981)Advances in prospect theory: Cumulative representation of uncertainty (1992)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)
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References

  • 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
  • 1999A Theory of Fairness, Competition, and Cooperation11,191 cited
  • 2000ERC: A Theory of Equity, Reciprocity, and Competition5,396 cited
  • 2011Incorporating Fairness into Game Theory and Economics4,707 cited
  • 2000Fairness and Retaliation: The Economics of Reciprocity3,239 cited
  • 2008The trouble with overconfidence.2,347 cited
  • 2016Behavioral Economics: Past, Present, and Future793 cited
  • 2007Fairness and Channel Coordination708 cited
  • 2004Understanding and Managing the Services Supply Chain636 cited
  • 2006Game-theoretic analysis of cooperation among supply chain agents: Review and extensions627 cited
  • 2015A literature review and perspectives in reverse logistics607 cited
  • 2006Behavior in operations management: Assessing recent findings and revisiting old assumptions551 cited
  • 2005An integrative framework for supply chain collaboration489 cited
  • 2012Pricing policies in a dual-channel supply chain with retail services443 cited
  • 2007A New Framework for Service Supply Chains384 cited
  • 2015

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Rethinking fast and slow based on a critique of reaction-time reverse inference
353 cited

Cited by

  • 2022IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism45 cited
  • 2021Decision optimization in service supply chain: the impact of demand and supply-driven data value and altruistic behavior42 cited
  • 2022Green innovation in logistics service supply chain: the impacts of relationship strength and overconfidence42 cited
  • 2019Service order allocation under uncertain demand: Risk aversion, peer competition, and relationship strength39 cited
  • 2021Understanding the link between IS capabilities and cost performance in services: the mediating role of supplier integration21 cited
  • 2020Business management in the football industry from a supply chain management perspective19 cited
  • 2020Measuring the maturity of service supply chain process: a new framework18 cited
  • 2021Information technology management and service performance management capabilities: an empirical study of the service supply chain management process17 cited
  • 2023Equilibrium in platform service supply chain network with quality and innovation considering digital economy17 cited
  • 2022A trust model for consumer conversion in community-based group buying: the dual roles of group leaders16 cited