SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Nexus between customer preference and operation of conventional banks Islamic windows in Pakistan
16 references·1 citing·39 second hop
Nexus between customer preference and operation of conventional banks Islamic windows in Pakistan (2019)Nexus between customer preference and ope…Determinants of Islamic banking adoption in Tunisia: empirical analysis (2016)Determinants of Islamic banki…Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context (2013)Incorporating attitude toward…An evaluation of corporate governance practices of Islamic banks versus Islamic bank windows of conventional banks (2013)An evaluation of corporate go…Customers' attitude toward Islamic banking in Pakistan (2011)Customers' attitude toward Is…Customers’ Perception on Islamic Retail Banking: A Comparative Analysis between the Urban and Rural Regions of Malaysia (2010)Customers’ Perception on Isla…The role of security, privacy, usability and reputation in the development of online banking (2007)The role of security, privacy…Retail Banking and Customer Behaviour: A Study of Self Concept, Satisfaction and Technology Usage (2004)Retail Banking and Customer B…Efficiency, customer service and financial performance among Australian financial institutions (2004)Efficiency, customer service …Service quality in the banking industry: an assessment in a developing economy (1999)Service quality in the bankin…Islamic banking: a study of customer satisfaction and preferences in Jordan (1999)Islamic banking: a study of c…Banking behavior of Islamic bank customers: perspectives and implications (1998)Banking behavior of Islamic b…AN EMPIRICAL COMPARATIVE STUDY BETWEEN ISLAMIC AND COMMERCIAL BANKS' SELECTION CRITERIA IN EGYPT (1995)AN EMPIRICAL COMPARATIVE STUD…Developing an Instrument to Measure Customer Service Quality in Branch Banking (1994)Developing an Instrument to M…Bank Patronage Factors of Muslim and Non‐Muslim Customers (1994)Bank Patronage Factors of Mus…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Attitudes, Behaviour, and Patronage Factors of Bank Customers towards Islamic Banks (1989)Attitudes, Behaviour, and Pat…The role of religious advertising and personal selling in enhancing mutual fund purchase intention and sales in Pakistan: a managerial perspective (2021)The role of religious adverti…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)On the Evaluation of Structural Equation Models (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Antecedents to perceived service quality: an exploratory study in the banking industry (2003)Customer service quality in the Greek Cypriot banking industry (2005)Customer expectations of CSR, perceived service quality and brand effect in Thai retail banking (2009)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Measurement of Service Quality in Internet Banking: The Development of an Instrument (2004)SERVICE QUALITY, CUSTOMER SATISFACTION AND LOYALTY: A TEST OF MEDIATION (2010)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Marketing management: analysis. planning. implementation and control (2000)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer trust, perceived security and privacy policy (2006)The effect of website features in online relationship marketing: A case of online hotel booking (2014)Determinants of continuance intention to use the smartphone banking services (2016)Measuring the efficiency of decision making units (1978)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)Assessing the outcomes of Generation‐Y customers' loyalty (2009)A process-oriented perspective on customer relationship management and organizational performance: An empirical investigation (2010)EXPLORING THE RELATIONSHIP BETWEEN (2014)Principles of Marketing (1972)Zero defections: quality comes to services. (1990)Measuring Service Quality: A Reexamination and Extension (1992)Bank selection criteria employed by college students in Bahrain: an empirical analysis (2001)Not So Different After All: A Cross-Discipline View Of Trust (1998)Effect of general risk on trust, satisfaction, and recommendation intention for halal food (2018)Factors influencing consumer loyalty: evidence from the Ghanaian retail banking industry (2019)Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty (2019)Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking (2002)Consumer attitudes and purchase intentions toward Islamic banks: the influence of religiosity (2015)Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model (2015)Shaping the Halal into a brand? (2010)Consumers and brands: a study of the impact of self‐image congruence on brand preference and satisfaction (2001)
this work references cited by second hop

References

  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1998Banking behavior of Islamic bank customers: perspectives and implications534 cited
  • 1994Bank Patronage Factors of Muslim and Non‐Muslim Customers530 cited
  • 1999Islamic banking: a study of customer satisfaction and preferences in Jordan509 cited
  • 2007The role of security, privacy, usability and reputation in the development of online banking395 cited
  • 1989Attitudes, Behaviour, and Patronage Factors of Bank Customers towards Islamic Banks374 cited
  • 1999Service quality in the banking industry: an assessment in a developing economy346 cited
  • 1994Developing an Instrument to Measure Customer Service Quality in Branch Banking339 cited
  • 2013Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context151 cited
  • 2004Efficiency, customer service and financial performance among Australian financial institutions141 cited
  • 1995AN EMPIRICAL COMPARATIVE STUDY BETWEEN ISLAMIC AND COMMERCIAL BANKS' SELECTION CRITERIA IN EGYPT123 cited
  • 2016Determinants of Islamic banking adoption in Tunisia: empirical analysis111 cited
  • 2011Customers' attitude toward Islamic banking in Pakistan95 cited
  • 2010Customers’ Perception on Islamic Retail Banking: A Comparative Analysis between the Urban and Rural Regions of Malaysia

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

75 cited
  • 2004Retail Banking and Customer Behaviour: A Study of Self Concept, Satisfaction and Technology Usage71 cited
  • 2013An evaluation of corporate governance practices of Islamic banks versus Islamic bank windows of conventional banks66 cited
  • Cited by

    • 2021The role of religious advertising and personal selling in enhancing mutual fund purchase intention and sales in Pakistan: a managerial perspective17 cited