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Perception of governance, value and satisfaction in museums from the point of view of visitors. Preservation-use and management model
16 references·11 citing·38 second hop
Perception of governance, value and satisfaction in museums from the point of view of visitors. Preservation-use and management model (2019)Perception of governance, value and satis…Identity and the Museum Visitor Experience (2016)Identity and the Museum Visit…Using Interpretive Qualitative Case Studies for Exploratory Research in Doctoral Studies: A Case of Information Systems Research in Small and Medium Enterprises (2015)Using Interpretive Qualitativ…A chilles' heels of governance: Critical capacity deficits and their role in governance failures (2015)A chilles' heels of governanc…Cultural Heritage and Tourism: An Introduction (2011)Cultural Heritage and Tourism…The Participatory Museum (2010)The Participatory MuseumStrategic management a stakeholder approach (2010)Strategic management a stakeh…Qualitative Research from Start to Finish (2010)Qualitative Research from Sta…Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Experience quality, perceived…Museums, Prejudice and the Reframing of Difference (2007)Museums, Prejudice and the Re…Heritage Tourism in the 21st Century: Valued Traditions and New Perspectives (2006)Heritage Tourism in the 21st …Multiple Case Study Analysis (2005)Multiple Case Study AnalysisMotivational Factors and the Visitor Experience: A Comparison of Three Sites (2002)Motivational Factors and the …Public Governance in the Netherlands: An Alternative to Anglo‐American ‘Managerialism’ (1997)Public Governance in the Neth…Case study research: Design and methods (1986)Case study research: Design a…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Mixing Qualitative and Quantitative Methods: Triangulation in Action (1979)Mixing Qualitative and Quanti…Evaluating visitor perception and spatial preferences of various museums based on machine learning from 2016 to 2024 (2025)Evaluating visitor perception…Sustainable Stewardship of Egypt’s Iconic Heritage Sites: Balancing Heritage Preservation, Visitors’ Well-Being, and Environmental Responsibility (2024)Sustainable Stewardship of Eg…Public Participation in Architectural Heritage Conservation—The Case of Wooden Arch Corridor Bridge “Qiansheng Bridge” (2024)Public Participation in Archi…I like participatory museums but, how much? Embedding demand-side value in assessing strategies (2024)I like participatory museums …The Quality of Regional Institutional Context and Museum Service Provision: Evidence from Italy (2023)The Quality of Regional Insti…Integrated evaluation of visitor experience factors in the scope of museum management (2023)Integrated evaluation of visi…Design Approaches to Museum Open Spaces with User Evaluations (2023)Design Approaches to Museum O…Seeking Engagement: Use and Perceptions of Libraries, Archives and Museums (Lams) by Spanish-speaking Latinx Living in Boston (2022)Seeking Engagement: Use and P…Yedi Güzel Adam Edebiyat Müzesinin Kültür ve Edebiyat Turizmi Kapsamında Değerlendirilmesi (2021)Yedi Güzel Adam Edebiyat Müze…Turismo e museus: uma reflexão empírica sobre a Região Autónoma da Madeira (2021)Turismo e museus: uma reflexã…HOW DO VISITORS PERCEIVE THE ARCHITECTURAL HERITAGE? EYE-TRACKING TECHNOLOGIES TO PROMOTE SUSTAINABLE FRUITION OF AN ARTISTIC-VALUED HYPOGEUM (2021)HOW DO VISITORS PERCEIVE THE …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Destination image and tourist loyalty: A meta-analysis (2013)Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend (2015)Cultural tourism: An analysis of engagement, cultural contact, memorable tourism experience and destination loyalty (2017)The heritage industry: Britain in a climate of decline (1987)Dissonant heritage: The management of the past as a resource in conflict (1997)Cultural tourism: the partnership between tourism and cultural heritage management (2002)Progress in visitor attraction research: Towards more effective management (2009)RESIDENTS’ PERSPECTIVES OF A WORLD HERITAGE SITE (2009)Current sociological theories and issues in tourism (2012)Loss and change (1974)The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect (1996)Determining Validity in Qualitative Inquiry (2000)Toward a Definition of Mixed Methods Research (2007)The Case Study Crisis: Some Answers (1981)MEANINGS OF PLACE: EVERYDAY EXPERIENCE AND THEORETICAL CONCEPTUALIZATIONS (2001)What Is a Case Study and What Is It Good for? (2004)Critical realism in case study research (2009)Visitors’ learning for environmental sustainability: Testing short- and long-term impacts of wildlife tourism experiences using structural equation modelling (2010)Travel and Learning: A Neglected Tourism Research Area (2011)“Not Designed for Us”: How Science Museums and Science Centers Socially Exclude Low‐Income, Minority Ethnic Groups (2014)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Case Study As a Research Method (2007)Rigour in qualitative case-study research (2013)Education at a Glance 2021 (2021)A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance (1995)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Qualitative content analysis: theoretical foundation, basic procedures and software solution (2014)Theme development in qualitative content analysis and thematic analysis (2016)Thematic analysis of qualitative research data: Is it as easy as it sounds? (2018)Museums and the ‘new museology’: theory, practice and organisational change (2013)Equity in informal science education: developing an access and equity framework for science museums and science centres (2014)The Organization of Informal Learning (2016)
this work references cited by second hop

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 2010Strategic management a stakeholder approach24,023 cited
  • 1979Mixing Qualitative and Quantitative Methods: Triangulation in Action7,082 cited
  • 1986Case study research: Design and methods5,885 cited
  • 2010Qualitative Research from Start to Finish5,692 cited
  • 2005Multiple Case Study Analysis4,741 cited
  • 2009Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists2,574 cited
  • 2010The Participatory Museum900 cited
  • 2006Heritage Tourism in the 21st Century: Valued Traditions and New Perspectives573 cited
  • 2016Identity and the Museum Visitor Experience493 cited
  • 1997Public Governance in the Netherlands: An Alternative to Anglo‐American ‘Managerialism’323 cited
  • 2015Using Interpretive Qualitative Case Studies for Exploratory Research in Doctoral Studies: A Case of Information Systems Research in Small and Medium Enterprises291 cited
  • 2007Museums, Prejudice and the Reframing of Difference289 cited
  • 2002Motivational Factors and the Visitor Experience: A Comparison of Three Sites285 cited
  • 2011Cultural Heritage and Tourism: An Introduction264 cited

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  • 2015A chilles' heels of governance: Critical capacity deficits and their role in governance failures229 cited
  • Cited by

    • 2024Sustainable Stewardship of Egypt’s Iconic Heritage Sites: Balancing Heritage Preservation, Visitors’ Well-Being, and Environmental Responsibility26 cited
    • 2023Integrated evaluation of visitor experience factors in the scope of museum management17 cited
    • 2024Public Participation in Architectural Heritage Conservation—The Case of Wooden Arch Corridor Bridge “Qiansheng Bridge”17 cited
    • 2025Evaluating visitor perception and spatial preferences of various museums based on machine learning from 2016 to 20246 cited
    • 2023The Quality of Regional Institutional Context and Museum Service Provision: Evidence from Italy5 cited
    • 2021HOW DO VISITORS PERCEIVE THE ARCHITECTURAL HERITAGE? EYE-TRACKING TECHNOLOGIES TO PROMOTE SUSTAINABLE FRUITION OF AN ARTISTIC-VALUED HYPOGEUM4 cited
    • 2021Yedi Güzel Adam Edebiyat Müzesinin Kültür ve Edebiyat Turizmi Kapsamında Değerlendirilmesi4 cited
    • 2022Seeking Engagement: Use and Perceptions of Libraries, Archives and Museums (Lams) by Spanish-speaking Latinx Living in Boston3 cited
    • 2021Turismo e museus: uma reflexão empírica sobre a Região Autónoma da Madeira3 cited
    • 2023Design Approaches to Museum Open Spaces with User Evaluations2 cited
    • 2024I like participatory museums but, how much? Embedding demand-side value in assessing strategies2 cited