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The Digital Tools: Supporting the “Inner Lives” of Customers/Visitors in Museums · Study

WorkThe Digital Tools: Supporting the “Inner Lives” of Customers/Visitors in Museums

Adela Coman2019

Work2019

The Digital Tools: Supporting the “Inner Lives” of Customers/Visitors in Museums

Adela Coman · Ana-Maria Grigore · Andreea Ardelean

3 citations·0/0 files stored·Lecture notes in computer science

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Museums and Cultural Heritage Web and Library Services Innovative Human-Technology Interaction

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References

1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty 2001Brand Community 1993The Nature and Determinants of Customer Expectations of Service 2019Welcome to the experience economy 2001Customer Satisfaction: A Meta-Analysis of the Empirical Evidence 1991Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience

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Details

Year2019

Typeother

Published2019-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations3

Files0 public / 0

ShelfMuseums and Cultural Heritage

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doi10.1007/978-3-030-21902-4_14

openalex_workW2960142231

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