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Applying design in public administration: a literature review to explore the state of the art

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References

1973Dilemmas in a general theory of planning16,321 cited
2009The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate health care interventions: explanation and elaboration10,571 cited
2014From the ‘old’ to the ‘new’ policy design: design thinking beyond markets and collaborative governance363 cited
2011Prototyping and infrastructuring in design for social innovation361 cited
2015From tools to toolkits in policy design studies: the new design orientation towards policy formulation research312 cited
2013Operationalizing Co-Production in Public Services Delivery: The contribution of service blueprinting236 cited
2018Policy Problems and Policy Design230 cited
2017Prototyping and the new spirit of policy-making207 cited
1984From Social Theory to Policy Design199 cited
2015Designing Collaborative Governance Decision-Making in Search of a ‘Collaborative Advantage’181 cited
1996A Framework for Evaluating the Government Contracting-Out Decision with an Application to Information Technology163 cited
2018The twin faces of public sector design113 cited
2013Collection of Delinquent Fines: An Adaptive Randomized Trial to Assess the Effectiveness of Alternative Text Messages101 cited
2017Introduction to the Special Issue: “Conceptualizing Effective Social Policy Design: Design Spaces and Capacity Challenges”

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86 cited

2010The Conditions of Care: Reframing the Debate about Public Sector Ethic70 cited

2000Outsourcing Public Health Laboratory Services: A Blueprint for Determining Whether to Privatize and How66 cited

Cited by

2021Behavioral brittleness: the case for strategic behavioral public policy43 cited
2022Mapping design activities and methods of public sector innovation units through the policy cycle model42 cited
2022Co-designing algorithms for governance: Ensuring responsible and accountable algorithmic management of refugee camp supplies29 cited
2021Conectando problemas, soluções e expectativas: mapeando a literatura sobre análise do desenho de políticas públicas28 cited
2023Design of services or designing for service? The application of design methodology in public service settings24 cited
2023Making way for design thinking in the public sector: a taxonomy of strategies24 cited
2022Design for public policy: Embracing uncertainty and hybridity in mapping future research16 cited
2020Policy design or organizational design: On the relevance of the study of public policy and administration15 cited
2022Rise of the policy designer—lessons from the UK and Latvia15 cited
2022Creative and collaborative reflective thinking to support policy deliberation and decision making12 cited
2022Making Public Administration great again10 cited
2022Design thinking in the public sector – a case study of three Danish municipalities10 cited
2024Designing an instrument for scaling public sector innovations9 cited
2025Co-Design for Public Service Innovation in China: The Enabling Role of Street-Level Bureaucrats9 cited
2022But does the nudge fit? Institutional structure and behavioural insights7 cited
2024Design science in public administration: producing both situational interventions and generic knowledge7 cited