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Designing Informative Rating Systems: Evidence from an Online Labor Market
16 references·0 citing·49 second hop
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References

  • 2008The Dishonesty of Honest People: A Theory of Self-Concept Maintenance2,874 cited
  • 1999SURVEY RESEARCH1,852 cited
  • 2016Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud1,261 cited
  • 1995Response Style and Cross-Cultural Comparisons of Rating Scales Among East Asian and North American Students877 cited
  • 2015An Inconvenient Truth: Arbitrary Distinctions Between Organizational, Mechanical Turk, and Other Convenience Samples709 cited
  • 2009Overcoming the J-shaped distribution of product reviews691 cited
  • 2020A first look at online reputation on Airbnb, where every stay is above average601 cited
  • 2016Reputation and Feedback Systems in Online Platform Markets524 cited
  • 2010THE DYNAMICS OF SELLER REPUTATION: EVIDENCE FROM EBAY*505 cited
  • 2012Engineering Trust: Reciprocity in the Production of Reputation Information426 cited
  • 2007Cultural differences in response styles: The role of dialectical thinking306 cited
  • 2004Grade Inflation: A Crisis in College Education259 cited
  • 2010Do online reviews reflect a product’s true perceived quality? An investigation of online movie reviews across cultures235 cited
  • 2010Fraud detection in online consumer reviews178 cited
  • 2017

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The Value of Multidimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments
167 cited
  • 2015A Dollar for Your Thoughts: Feedback-Conditional Rebates on eBay158 cited
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