SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Drivers of helpfulness of online hotel reviews: A sentiment and emotion mining approach · Study

ArticleShelves

ArticleDrivers of helpfulness of online hotel reviews: A sentiment and emotion mining approach

Swagato Chatterjee2019

Article2019

Drivers of helpfulness of online hotel reviews: A sentiment and emotion mining approach

Swagato Chatterjee

180 citations·0/0 files stored·International Journal of Hospitality Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Digital Marketing and Social Media Diverse Aspects of Tourism Research Sentiment Analysis and Opinion Mining

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 180 citations exist upstream.

References

1974Judgment under Uncertainty: Heuristics and Biases 1975Judgment under Uncertainty: Heuristics and Biases 1997The Psychology of Attitudes 2004Using Online Conversations to Study Word-of-Mouth Communication 2010Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics 2008Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix 2001Internet forums as influential sources of consumer information 2006Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue

Cited by

2022What makes user-generated content more helpful on social media platforms? Insights from creator interactivity perspective 2021Artificial intelligence for hospitality big data analytics: developing a prediction model of restaurant review helpfulness for customer decision-making 2022Examining the influence of linguistic characteristics of online managerial response on return customers’ change in satisfaction with hotels

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2018Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of servicesarticle · 12 shared references 2017What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking scorearticle · 9 shared references 2018What moderates the influence of extremely negative ratings? The role of review and reviewer characteristicsarticle · 9 shared references 2017Understanding the determinants of online review helpfulness: A meta-analytic investigationarticle · 8 shared references 2015A study of factors that contribute to online review helpfulnessarticle · 8 shared references 2014What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOMarticle · 7 shared references

Details

Year2019

Typearticle

Published2019-08-13

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations180

Files0 public / 0

ShelfDigital Marketing and Social Media

Identifiers

doi10.1016/j.ijhm.2019.102356

openalex_workW2967347601

Links

Imported from OpenAlex (CC0) — nothing here is generated.