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Customer Loyalty in Social Virtual Worlds
16 references·1 citing·33 second hop
Customer Loyalty in Social Virtual Worlds (2009)Customer Loyalty in Social Virtual WorldsSatisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance1 (2007)How Habit Limits the Predicti…User Acceptance of Hedonic Information Systems1 (2004)User Acceptance of Hedonic In…Why do people play on-line games? An extended TAM with social influences and flow experience (2003)Why do people play on-line ga…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…The Identity Crisis Within the IS Discipline: Defining and Communicating the Discipline’s Core Properties1 (2003)The Identity Crisis Within th…E‐satisfaction and e‐loyalty: A contingency framework (2003)E‐satisfaction and e‐loyalty:…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…An empirical analysis of the antecedents of electronic commerce service continuance (2001)An empirical analysis of the …Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural Equation Modeling …Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Net gain: Expanding markets through virtual communities (1999)Net gain: Expanding markets t…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…An Investigation into the Determinants of Customer Satisfaction (1982)An Investigation into the Det…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The Role of Confirmation in IS Continuance Theory: A Comprehensive Meta-Analysis (2012)The Role of Confirmation in I…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Specification, evaluation, and interpretation of structural equation models (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)The theory of planned behavior (1991)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Does Gamification Work? -- A Literature Review of Empirical Studies on Gamification (2014)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 2000Structural Equation Modeling and Regression: Guidelines for Research Practice6,417 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 2004User Acceptance of Hedonic Information Systems13,849 cited
  • 1982An Investigation into the Determinants of Customer Satisfaction2,914 cited
  • 2007How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance12,320 cited
  • 2003E‐satisfaction and e‐loyalty: A contingency framework2,306 cited
  • 2003Why do people play on-line games? An extended TAM with social influences and flow experience2,006 cited
  • 1999Net gain: Expanding markets through virtual communities1,673 cited

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  • 2003The Identity Crisis Within the IS Discipline: Defining and Communicating the Discipline’s Core Properties11,507 cited
  • 2001An empirical analysis of the antecedents of electronic commerce service continuance1,441 cited
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    • 2012The Role of Confirmation in IS Continuance Theory: A Comprehensive Meta-Analysis6 cited