Knowledge Management to Increase the Human Resource Quality Case Study at PT. GAI

Ali Gunawan · Stephen Gregorius Kurnia

6 citations0/0 files storedInternational Conference on Information Management and Technology (ICIMTech)

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Knowledge Management and Sharing Innovation and Knowledge Management Management and Organizational Practices

Abstract

The application of Knowledge Management System has been widely used throughout the world both for government and private companies ranging from small scale to enterprise scale. The application of Knowledge Management is also widely used to improve the quality of human resources. Especially for the type of industry that requires high HR capabilities where the individual capabilities of its HR are very influential to the results of the quality of its products. The purpose of this study is to provide a solution to the problems faced by PT. GAI, especially in the production section where the knowledge and ability of cutting, installation, repair of window film on the car are not evenly distributed in all existing HR, including the absorption of knowledge on new types of cars. The method used is Knowledge Spiral Model (SECI Model) from Nonaka and Takeuchi where there are 4 stages of the process, namely socialization, externalization, combination and internalization are needed PT. GAI for enhancing their HR capability. The results of the analysis show that PT GAI is a company that is rich in knowledge, but less well-organized need to build KM application to enables organization sustainability and strengthening their organizational human resources. Therefore, it is necessary to have a good Knowledge Management System to enable organization learning, where all employees can share and put their knowledge and look for what they want in the system. This study aims to identify the application of Knowledge Management carried out by industrial companies that require high HR capabilities. This can be done if you want to apply knowledge management more broadly. Certainly, it will provide greater benefits to the world of industry in the future.

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References

1998SUCCESSFUL KNOWLEDGE MANAGEMENT PROJECTS 2000Diagnosing cultural barriers to knowledge management 2007A model of knowledge management and the N-form corporation 2005Critical success factors for implementing knowledge management in small and medium enterprises 2005Knowledge Management in Organizations A Critical Introduction 1997Knowledge Management: An Introduction and Perspective 2011An integrative model for knowledge sharing in communities‐of‐practice 2011Knowledge management and organizational culture: a theoretical integrative framework

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