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Improving the quality of Higher Education teaching through the exploitation of student evaluations and the use of control charts

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References

2016Meta-analysis of faculty's teaching effectiveness: Student evaluation of teaching ratings and student learning are not related614 cited
1987Introduction to Statistical Quality Control472 cited
2010Examining student satisfaction with higher education services428 cited
2009An enhanced adaptive CUSUM control chart188 cited
2014An EWMA-Type Control Chart for Monitoring the Process Mean Using Auxiliary Information142 cited
2007Run Length Distribution and Percentiles: The Shewhart Chart with Unknown Parameters112 cited
2011Bank Service Quality (BSQ) Index103 cited
2013Optimal design of the double sampling chart with estimated parameters based on median run length61 cited
2017A mixed GWMA–CUSUM control chart for monitoring the process mean36 cited
2005Tracking Classroom Teaching and Learning: An SPC Application13 cited

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2022A practical application of statistical process control to evaluate the performance rate of academic programmes: implications and suggestions12 cited

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