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Extending the Situational Crisis Communication Theory: The Impact of Linguistic Style and Culture
16 references·2 citing·50 second hop
Extending the Situational Crisis Communication Theory: The Impact of Linguistic Style and Culture (2019)Extending the Situational Crisis Communic…Managing business ethics : straight talk about how to do it right (2011)Managing business ethics : st…The Handbook of Communication Science (2010)The Handbook of Communication…Stakeholder relations and the persistence of corporate financial performance (2009)Stakeholder relations and the…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations. 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References

  • 2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations21,666 cited
  • 1988The Effect of National Culture on the Choice of Entry Mode6,253 cited
  • 1991Ethical Decision Making by Individuals in Organizations: An Issue-Contingent Model4,134 cited
  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2002Corporate reputation and sustained superior financial performance2,925 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 1999The effect of the performance appraisal system on trust for management: A field quasi-experiment.2,250 cited
  • 2003THE NORMALIZATION OF CORRUPTION IN ORGANIZATIONS1,525 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 2010The Handbook of Communication Science1,279 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 1994Managing Organizational Legitimacy in the California Cattle Industry: The Construction and Effectiveness of Verbal Accounts1,088 cited
  • 2004Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence- Versus Integrity-Based Trust Violations.1,066 cited
  • 2011

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Managing business ethics : straight talk about how to do it right
956 cited
  • 2009Stakeholder relations and the persistence of corporate financial performance791 cited
  • 1987THE STIGMA OF BANKRUPTCY: SPOILED ORGANIZATIONAL IMAGE AND ITS MANAGEMENT.747 cited
  • Cited by

    • 2023Firms' responses to environmental misconduct accusations under the condition of contested practice complexity: Evidence from the palm oil production industry12 cited
    • 2024Internal crisis communication: exploring antecedents and consequences from a managerial viewpoint6 cited