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How servant leadership and self-efficacy interact to affect service quality in the hospitality industry: A polynomial regression with response surface analysis
16 references·16 citing·39 second hopsampled
How servant leadership and self-efficacy interact to affect service quality in the hospitality industry: A polynomial regression with response surface analysis (2019)How servant leadership and self-efficacy …Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)Conservation of Resources in …Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)POSITIVE PSYCHOLOGICAL CAPITA…Social Exchange Theory (2006)Social Exchange TheoryCONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)CONSEQUENCES OF INDIVIDUALS' …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Social Foundations of Thought and Action (2002)Social Foundations of Thought…The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)The Influence of Culture, Com…Self-Efficacy: The Exercise of Control (1999)Self-Efficacy: The Exercise o…Self-efficacy and work-related performance: A meta-analysis. (1998)Self-efficacy and work-relate…Self-efficacy: the exercise of control (1997)Self-efficacy: the exercise o…Self-Efficacy in Changing Societies (1995)Self-Efficacy in Changing Soc…Conservation of resources: A new attempt at conceptualizing stress. (1989)Conservation of resources: A …The Empowerment Process: Integrating Theory and Practice (1988)The Empowerment Process: Inte…Self-efficacy mechanism in human agency. (1982)Self-efficacy mechanism in hu…Social Exchange Theory (1976)Social Exchange TheoryAn empirical study on the dark side of service employees’ AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors (2024)An empirical study on the dar…The Antecedents of Hotels’ Green Creativity: The Role of Green HRM, Environmentally Specific Servant Leadership, and Psychological Green Climate (2023)The Antecedents of Hotels’ Gr…RETRACTED: Does inclusive leadership influence task performance of hospitality industry employees? Role of psychological empowerment and trust in leader (2023)RETRACTED: Does inclusive lea…21st century leadership research in hospitality management: a state-of-the-art systematic literature review (2023)21st century leadership resea…“What goes around comes around”: Activating sustainable consumption with curvilinear effects of karma determinants (2023)“What goes around comes aroun…How servant leadership affects organizational citizenship behavior: the mediating roles of perceived procedural justice and trust (2022)How servant leadership affect…How organizational justice in the hospitality industry influences proactive customer service performance through general self-efficacy (2022)How organizational justice in…A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research (2022)A systematic and critical rev…The role of servant leadership, self-efficacy, high performance work systems, and work engagement in increasing service-oriented behavior (2021)The role of servant leadershi…The influence of servant leadership on employees' outcomes via job embeddedness in hospitality industry (2021)The influence of servant lead…Leadership Styles, Psychological Factors, and Employee Commitment to Service Quality in the Hotel Industry (2021)Leadership Styles, Psychologi…How information technology capability and knowledge integration capability interact to affect business model design:A polynomial regression with response surface analysis (2021)How information technology ca…How and when servant leadership promotes service innovation: A moderated mediation model (2021)How and when servant leadersh…Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector (2021)Assessing the impact of serva…Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry? (2020)Does employee engagement medi…The Relationship between Challenge and Hindrance Stressors and Emotional Exhaustion: The Moderating Role of Perceived Servant Leadership (2019)The Relationship between Chal…Cognitive Therapy and the Emotional Disorders (1975)Self-efficacy: Toward a unifying theory of behavioral change (1978)Social Learning Theory. (1978)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The theory of planned behavior (1991)Understanding the association between socioeconomic status and physical health: Do negative emotions play a role? (2003)Burnout in Organizational Life (2004)Sources of social support and burnout: A meta-analytic test of the conservation of resources model. (2006)Stress: Appraisal and Coping (2013)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common Method Bias in PLS-SEM (2015)A Theory of Cognitive Dissonance (1957)Strategic talent management: A review and research agenda (2009)The value of value congruence. (2009)Job Engagement: Antecedents and Effects on Job Performance (2010)Structural Equations with Latent Variables (1989)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Stress, appraisal, and coping (1985)Stress, social support, and the buffering hypothesis. (1985)Job demands-resources theory in times of crises: New propositions (2022)Job Demands–Resources Theory: Ten Years Later (2022)A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice (2023)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)Social Cognitive Theory: An Agentic Perspective (2001)Environmental factors associated with adults' participation in physical activity A review (2002)Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Prejudice Reduction: What Works? A Review and Assessment of Research and Practice (2008)Well-being : the foundations of hedonic psychology (1999)The job demands-resources model of burnout. (2001)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Expectancy–Value Theory of Achievement Motivation (2000)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. (2002)
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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1999Self-Efficacy: The Exercise of Control46,779 cited
  • 1997Self-efficacy: the exercise of control24,284 cited
  • 1989Conservation of resources: A new attempt at conceptualizing stress.18,137 cited
  • 1982Self-efficacy mechanism in human agency.15,974 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 2002Social Foundations of Thought and Action9,908 cited
  • 2001The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory7,113 cited
  • 2017Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences5,752 cited
  • 2005CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT5,343 cited
  • 2007POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION4,797 cited
  • 1988The Empowerment Process: Integrating Theory and Practice4,310 cited
  • 1995Self-Efficacy in Changing Societies4,189 cited
  • 1998Self-efficacy and work-related performance: A meta-analysis.3,787 cited

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  • 2006Social Exchange Theory3,641 cited
  • 1976Social Exchange Theory3,456 cited
  • Cited by

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