Trauma-responsive Organizational Cultures: How Safe and Supported do Employees Feel?

Abstract

Over the past decade, there has been increasing interest in the delivery of evidence-based, trauma-responsive care. Included in the evolution of this field is a recognition that services are provided in an organizational context, and that the quality of services delivered are impacted by the organizational culture in which service providers are employed. This article describes the critical role that leaders play in the creation of trauma-responsive organizational cultures, including specific actions they can take to establish and nurture a work environment supportive of delivering high quality services.

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