The Role Of Servant Leadership And Organizational Climate On Organizational Citizenship Behavior With Job Satisfaction As Mediator

Abstract

This Research aim‘s to understand the role of servant leadership and organizational climate against ocb with job satisfaction as a \nmediator. Subject of study the research is permanent workers X University. Data collection methods using a scale that is the scale of servant \nleadership, organizational climate, job satisfaction and Organizational Citizenship Behavior. The Analysis data conducted using PLS (partial least \nsquare) where the process assisted with software smarPLS 3.0. The results of this study indicate job satisfaction significantly influences OCB. \nServant leadership and organizational climate significantly influence job satisfaction. Servant leadership significantly influences OCB, however, \norganizational climate does not affect OCB. Servant leadership can influence OCB through job satisfaction or directly, while organizational climate \ncan affect OCB indirectly so that it is through job satisfaction first. An employer gives positive contribution to the organization voluntarily, because \nthey learn more the habits of his leader who serves as well as possible, and also personal positive perceptions about the quality of organizational \nlife. The role of the two variables will be better if added with high job satisfaction because overall satisfaction with work will increase positive \nemotions for them and this is will give the impact for employees to encourage positive contributions such as helping colleagues, developing \nthemselves and even involved to increase the organization voluntarily.

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