The mediating effect of tacit knowledge sharing in predicting innovative behaviour from trust

Nur Constance Wah · Dahlia Binti Zawawi · Raja Nerina Raja Yusof · Murali Sambasivan · Jalina Karim

18 citations0/0 files storedUnimas Institutional Repository (Universiti Malaysia Sarawak)

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Knowledge Management and Sharing Job Satisfaction and Organizational Behavior Team Dynamics and Performance

Abstract

The recent COVID-19 has significantly impact the awareness towards importance of online shopping in Malaysia. Nevertheless, the online shopping adoption rate in Sarawak particularly in Sibu is relatively low at only 24 percent of its total population. With the recent development of e-commerce, the types of consumers to adopt online shopping have becoming more diverse than before. This research incorporates the Theory of Planned Behaviour (TPB) and demographic determinants to provide insights on the acceptance and adoption of online shopping among consumers in Sibu, Sarawak. Five hypotheses were developed accordingly to evaluate the relationships of proposed framework model. A web-based survey was employed to minimize the physical contact with the respondents. A total of 384 respondents were selected in order to represent the population of Sibu, of which only 308 samples were acceptable for analysis. Responses were analyzed using Mann-Whitney U Test and Kendall’s Tau b-Test. The results showed all the independent variables (age, gender, education level, and attitude) have significant effect on the behavioral intention. \nOn the other hand, age factor was found to be negatively related to attitude and behavioral intention of online shopping. Furthermore, the finding indicates that behavioral intention was positively related to the actual usage behavior of online shopping. These results suggest that the e-commerce platform developers and e-marketers are responding to consumers’ acceptance including the adoption of online shopping.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 18 citations exist upstream.

References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1992Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology 2005Social Exchange Theory: An Interdisciplinary Review 1995AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.1994DETERMINANTS OF INNOVATIVE BEHAVIOR: A PATH MODEL OF INDIVIDUAL INNOVATION IN THE WORKPLACE.2009Knowledge sharing: A review and directions for future research 2004The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer 2017Social Exchange Theory: A Critical Review with Theoretical Remedies

Cited by

2022Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education 2021The nexus between organisational culture and knowledge sharing in a government department in Botswana 2024Authentic leadership – a source of tacit knowledge sharing and career competence in service sector 2023From knowledge to success: understanding the crucial role of governance, tacit knowledge sharing, and team leadership in project outcomes

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.