SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Fuzzy test model for performance evaluation matrix of service operating systems · Study

ArticleShelves

ArticleFuzzy test model for performance evaluation matrix of service operating systems

Kuen‐Suan Chen2019

Article2019

Fuzzy test model for performance evaluation matrix of service operating systems

Kuen‐Suan Chen · Chun-Min Yu

45 citations·0/0 files stored·Computers & Industrial Engineering

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Multi-Criteria Decision Making Customer Service Quality and Loyalty Fuzzy Systems and Optimization

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 45 citations exist upstream.

References

2012The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions 2003E‐learning: emerging uses, empirical results and future directions 2006A causal analytical method for group decision-making under fuzzy environment 2006Multi-criteria evaluation of the web-based e-learning system: A methodology based on learner satisfaction and its applications 2012The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1 2003Service quality evaluation by service quality performance matrix 2019Effectiveness of e-learning portal from students’ perspective 2016Multi-criteria decision making approach in E-learning: A systematic review and classification

Cited by

2020The Fuzzy Process Quality Evaluation Model for the STB Quality Characteristic of Machining 2021Fuzzy decision-making model for process quality improvement of machine tool industry chain 2021A Fuzzy Evaluation Model Aimed at Smaller-the-Better-Type Quality Characteristics

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2020Constructing Fuzzy Hypothesis Methods to Determine Critical-To-Quality Service Itemsarticle · 7 shared references 2013Determining critical service quality from the view of performance influencearticle · 4 shared references 2017Determining passenger satisfaction out of platform-based amenities: A study of Kanpur Central Railway Stationarticle · 3 shared references 2019Fuzzy testing decision-making model for intelligent manufacturing process with Taguchi capability indexarticle · 3 shared references 2021Developing a Novel Fuzzy Evaluation Model by One-Sided Specification Capability Indicesarticle · 3 shared references 2021Fuzzy decision-making model for process quality improvement of machine tool industry chainarticle · 3 shared references

Details

Year2019

Typearticle

Published2019-12-19

VenueComputers & Industrial Engineering

ISSN-L0360-8352

Languageen

Citations45

Files0 public / 0

ShelfMulti-Criteria Decision Making

Identifiers

doi10.1016/j.cie.2019.106240

openalex_workW2995091602

Links

Imported from OpenAlex (CC0) — nothing here is generated.