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Fuzzy test model for performance evaluation matrix of service operating systems
16 references·3 citing·54 second hop
Fuzzy test model for performance evaluation matrix of service operating systems (2019)Fuzzy test model for performance evaluati…Production data analysis system using novel process capability indices-based circular economy (2019)Production data analysis syst…Effectiveness of e-learning portal from students’ perspective (2019)Effectiveness of e-learning p…Developing a fuzzy green supplier selection model using six sigma quality indices (2019)Developing a fuzzy green supp…Understanding mobile English-learning gaming adopters in the self-learning market: The Uses and Gratification Expectancy Model (2018)Understanding mobile English-…B2C Marketplace Prioritization Using Hesitant Fuzzy Linguistic AHP (2017)B2C Marketplace Prioritizatio…Multi-criteria decision making approach in E-learning: A systematic review and classification (2016)Multi-criteria decision makin…Exploring the relationship between service quality and customer satisfaction in Croatian hotel industry (2013)Exploring the relationship be…The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)The influence of the quality …The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1 (2012)The Effectiveness of Online S…Multi-criteria evaluation of the web-based e-learning system: A methodology based on learner satisfaction and its applications (2006)Multi-criteria evaluation of …A causal analytical method for group decision-making under fuzzy environment (2006)A causal analytical method fo…Service quality evaluation by service quality performance matrix (2003)Service quality evaluation by…E‐learning: emerging uses, empirical results and future directions (2003)E‐learning: emerging uses, em…PRACTICAL IMPLEMENTATION OF THE PROCESS CAPABILITY INDICES (1994)PRACTICAL IMPLEMENTATION OF T…A Customer‐based Competitive Analysis for Logistics Decisions (1990)A Customer‐based Competitive …Optimal Scaling for Ordered Categories (1962)Optimal Scaling for Ordered C…Fuzzy decision-making model for process quality improvement of machine tool industry chain (2021)Fuzzy decision-making model f…A Fuzzy Evaluation Model Aimed at Smaller-the-Better-Type Quality Characteristics (2021)A Fuzzy Evaluation Model Aime…The Fuzzy Process Quality Evaluation Model for the STB Quality Characteristic of Machining (2020)The Fuzzy Process Quality Eva…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 2012The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions1,257 cited
  • 2003E‐learning: emerging uses, empirical results and future directions758 cited
  • 2006A causal analytical method for group decision-making under fuzzy environment529 cited
  • 2006Multi-criteria evaluation of the web-based e-learning system: A methodology based on learner satisfaction and its applications419 cited
  • 2012The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction1317 cited
  • 2003Service quality evaluation by service quality performance matrix208 cited
  • 2019Effectiveness of e-learning portal from students’ perspective154 cited
  • 2016Multi-criteria decision making approach in E-learning: A systematic review and classification132 cited
  • 1990A Customer‐based Competitive Analysis for Logistics Decisions127 cited
  • 2019Developing a fuzzy green supplier selection model using six sigma quality indices123 cited
  • 2013Exploring the relationship between service quality and customer satisfaction in Croatian hotel industry107 cited
  • 1994PRACTICAL IMPLEMENTATION OF THE PROCESS CAPABILITY INDICES105 cited
  • 1962Optimal Scaling for Ordered Categories86 cited
  • 2019Production data analysis system using novel process capability indices-based circular economy

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72 cited
  • 2018Understanding mobile English-learning gaming adopters in the self-learning market: The Uses and Gratification Expectancy Model66 cited
  • 2017B2C Marketplace Prioritization Using Hesitant Fuzzy Linguistic AHP57 cited
  • Cited by

    • 2020The Fuzzy Process Quality Evaluation Model for the STB Quality Characteristic of Machining12 cited
    • 2021Fuzzy decision-making model for process quality improvement of machine tool industry chain9 cited
    • 2021A Fuzzy Evaluation Model Aimed at Smaller-the-Better-Type Quality Characteristics9 cited