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ArticleTotal Quality Management:

Janet A. Mullen1993

Article1993

Total Quality Management:

Janet A. Mullen

152 citations·0/0 files stored·Journal of Library Administration

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Management Systems and Quality Improvement Library Science and Information Quality and Supply Management

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2003The Quality of Standard, Routine and Nonroutine Processes 1998A qualitative analysis of leadership and quality improvement 1996Service quality and business performance in the UK hotel industry 1999TQM adoption, institutionalism and changes in management accounting systems: a case study 2001A cost of quality analysis of a building project: towards a complete methodology for design and build 2019Visionary Leadership in Total Quality Management: Efforts to Improve the Quality of Education in the Industrial Revolution 4.0 1996Operational, organizational, and human resource factors predictive of customer perceptions of service quality 2000Supplier Development for UK Small and Medium-sized Enterprises

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Year1993

Typearticle

Published1993-11-08

VenueJournal of Library Administration

ISSN-L0193-0826

Languageen

Citations152

Files0 public / 0

ShelfManagement Systems and Quality Improvement

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doi10.1300/j111v18n03_07

openalex_workW2995946769

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