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EFFECT OF QUALITY SERVICE, PRICE AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION (STUDY ON CANGKIR COFFEE SHOP IN SURABAYA)
7 references·2 citing·28 second hop
EFFECT OF QUALITY SERVICE, PRICE AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION (STUDY ON CANGKIR COFFEE SHOP IN SURABAYA) (2019)EFFECT OF QUALITY SERVICE, PRICE AND STOR…Effect of Store Atmosphere on Consumer Purchase Intention (2015)Effect of Store Atmosphere on…Effect of Store Atmosphere on Consumer Purchase Intention (2015)Effect of Store Atmosphere on…Strategi Promosi, Kualitas Produk, Kualitas Layanan terhadap Kepuasan Pelanggan pada Restoran Mcdonald's Manado (2013)Strategi Promosi, Kualitas Pr…Strategic Marketing(Sustaining Lifetime Customer Value) (2012)Strategic Marketing(Sustainin…Riset Bisnis : Panduan Bagi Praktisi dan Akademisi (2011)Riset Bisnis : Panduan Bagi P…Retailing: An Introduction (2004)Retailing: An IntroductionMetodologi penelitian bisnis untuk akuntansi & manajemen (1999)Metodologi penelitian bisnis …Marketing Mix and Repurchase Intention of Cafe Industry During Covid-19: A Statistical and Data Mining Analysis (2021)Marketing Mix and Repurchase …Store Atmosphere, SERVQUAL and Consumer Loyalty (2020)Store Atmosphere, SERVQUAL an…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)A First Course in Factor Analysis (1993)Customer retention and the mediating role of perceived value in retail industry (2017)Effects of Interface Design and Live Atmosphere on Consumers’ Impulse-Buying Behaviour from the Perspective of Human–Computer Interaction (2022)When AI meets store layout design: a review (2022)Atmospherics as a Marketing Tool (1974)Atmospheric Effects on Shopping Behavior (2000)The influence of emotional response to interior color on restaurant entry decision (2017)What Makes Airbnb Experiences Enjoyable? The Effects of Environmental Stimuli on Perceived Enjoyment and Repurchase Intention (2020)Factors affecting continuous purchase intention of fashion products on social E-commerce: SOR model and the mediating effect (2021)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Whence Consumer Loyalty? (1999)From Marketing Mix to Relationship Marketing (1994)Building Trust Between Consumers and Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility (2013)The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)PENGARUH KUALITAS PELAYANAN, HARGA, PROMOSI TERHADAP KEPUTUSAN (2021)Pengaruh Kualitas Produk dan Promosi Terhadap Minat Beli Yang Berdampak Pada Keputusan Pembelian Pada Pelanggan Aprilia Bakery (2020)KEPEMILIKAN MANAJERIAL, KEPEMILIKAN INSTITUSIONAL, KEBIJAKAN DEVIDEN DAN KEBIJAKAN HUTANG ANALISIS TERHADAP NILAI PERUSAHAAN (2012)Pengaruh Kinerja Lingkungan Terhadap Nilai Perusahaan dan Kinerja Keuangan (2013)Brand religiosity aura and brand loyalty in Indonesia Islamic banking (2017)PENGARUH CORPORATE GOVERNANCE TERHADAP KINERJA KEUANGAN PERUSAHAAN (2013)Analysis of Factors Affecting the Payment of Zakat in Special Capital Region (DKI) of Jakarta (2018)Analysis of the Effect of Visual Merchandising, Store Atmosphere and Sales Promotion on Impulse Buying Behavior (2020)Standardized marketing strategies in retailing? IKEA’s marketing strategies in Sweden, the UK and China (2010)Examining retail on shelf availability: promotional impact and a call for research (2012)Service quality and store atmosphere on customer satisfaction and repurchase intention (2020)
this work references cited by second hop

References

  • 1999Metodologi penelitian bisnis untuk akuntansi & manajemen484 cited
  • 2015Effect of Store Atmosphere on Consumer Purchase Intention143 cited
  • 2015Effect of Store Atmosphere on Consumer Purchase Intention100 cited
  • 2004Retailing: An Introduction58 cited
  • 2013Strategi Promosi, Kualitas Produk, Kualitas Layanan terhadap Kepuasan Pelanggan pada Restoran Mcdonald's Manado47 cited
  • 2011Riset Bisnis : Panduan Bagi Praktisi dan Akademisi46 cited
  • 2012Strategic Marketing(Sustaining Lifetime Customer Value)33 cited

Cited by

  • 2020Store Atmosphere, SERVQUAL and Consumer Loyalty11 cited
  • 2021Marketing Mix and Repurchase Intention of Cafe Industry During Covid-19: A Statistical and Data Mining Analysis10 cited

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