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Developing a model for improving business and competitiveness of domestic enterprises
6 references·0 citing·28 second hop
Developing a model for improving business and competitiveness of domestic enterprises (2019)Developing a model for improving business…Lean startups with industry 4.0 technologies: Overcoming the challenges of youth entrepreneurship in Serbia (2018)Lean startups with industry 4…Customer Satisfaction, Product Quality and Performance of Companies (2015)Customer Satisfaction, Produc…Impact of customer satisfaction and retention on customer loyalty (2012)Impact of customer satisfacti…Globalization: The Essentials (2011)Globalization: The EssentialsCustomer satisfaction and business performance: a firm‐level analysis (2011)Customer satisfaction and bus…Employee satisfaction, customer satisfaction, and financial performance: An empirical examination (2008)Employee satisfaction, custom…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A National Customer Satisfaction Barometer: The Swedish Experience (1992)The Behavioral Consequences of Service Quality (1996)How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction (2014)Customer loyalty: exploring its antecedents from a green marketing perspective (2015)Customer satisfaction and firm performance: insights from over a quarter century of empirical research (2019)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Firm resources and sustained competitive advantage (2004)Predicting repurchase intention for online clothing brands in Taiwan: quality disconfirmation, satisfaction, and corporate social responsibility (2015)Street food and innovation: the food truck phenomenon (2017)Factors Affecting Customer Loyalty in Products (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Testing Structural Equation Models. (1994)High-performance work practices and hotel employee performance: The mediation of work engagement (2012)Customer loyalty: a review and future directions with a special focus on the hospitality industry (2015)The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)Business Model Innovation: Opportunities and Barriers (2009)Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers (2010)Development of a youth entrepreneurship model for sustainable business growth (2022)Drivers of Sustainable Entrepreneurial Intentions in the Case of Serbian Students (2022)Airline Service Quality Dimensions and Customer Loyalty: Empirical Evidence from Air Passengers’ in Lagos State (2016)Impact of Online Store Atmosphere, Customized Information and Customer Satisfaction on Online Repurchase Intention (2017)The Mediation Effect of Customer Satisfaction on the Relationship Between Service Quality and Customer Loyalty (2020)Postcolonialism and organizational knowledge in the wake of China’s presence in Africa: interrogating South-South relations (2012)“Heroes” and “Villains” of World History across Cultures (2015)Meme Templates as Expressive Repertoires in a Globalizing World: A Cross-Linguistic Study (2018)
this work references cited by second hop

References

  • 2008Employee satisfaction, customer satisfaction, and financial performance: An empirical examination781 cited
  • 2011Customer satisfaction and business performance: a firm‐level analysis326 cited
  • 2011Globalization: The Essentials147 cited
  • 2015Customer Satisfaction, Product Quality and Performance of Companies91 cited
  • 2012Impact of customer satisfaction and retention on customer loyalty28 cited
  • 2018Lean startups with industry 4.0 technologies: Overcoming the challenges of youth entrepreneurship in Serbia19 cited

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