References

• 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
• 1996The Behavioral Consequences of Service Quality11,994 cited
• 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
• 2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com12,499 cited
• 2000Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids1,730 cited
• 2011The impact of online reviews on hotel booking intentions and perception of trust1,628 cited
• 1998Negative information weighs more heavily on the brain: The negativity bias in evaluative categorizations.1,338 cited
• 2008The impact of online user reviews on hotel room sales1,272 cited
• 1994Extrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality1,198 cited
• 1994Marketing Universals: Consumers' Use of Brand Name, Price, Physical Appearance, and Retailer Reputation as Signals of Product Quality1,083 cited
• 2008Heuristics made easy: An effort-reduction framework.1,033 cited
• 1988Journal of travel research975 cited
• 2014What makes a useful online review? Implication for travel product websites962 cited
• 2000The Effects of Extrinsic Product Cues on Consumers' Perceptions of Quality, Sacrifice, and Value