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Competitor intelligence and analysis (CIA) model and online reviews: integrating big data text mining with network analysis for strategic analysis
16 references·3 citing·43 second hop
Competitor intelligence and analysis (CIA) model and online reviews: integrating big data text mining with network analysis for strategic analysis (2020)Competitor intelligence and analysis (CIA…Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article (2019)Technology in tourism-from in…Big data in tourism research: A literature review (2018)Big data in tourism research:…Smart hospitality—Interconnectivity and interoperability towards an ecosystem (2017)Smart hospitality—Interconnec…Smart tourism destinations: ecosystems for tourism destination competitiveness (2016)Smart tourism destinations: e…Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews (2015)Understanding Satisfied and D…What can big data and text analytics tell us about hotel guest experience and satisfaction? (2014)What can big data and text an…Bibliometric Methods in Management and Organization (2014)Bibliometric Methods in Manag…Addressing big data issues in Scientific Data Infrastructure (2013)Addressing big data issues in…Business Intelligence and Analytics: From Big Data to Big Impact (2012)Business Intelligence and Ana…Software survey: VOSviewer, a computer program for bibliometric mapping (2009)Software survey: VOSviewer, a…Measuring service quality in the hotel industry: A study in a business hotel in Turkey (2005)Measuring service quality in …Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? Yes (2001)Is the Resource-Based "View" …Does market orientation matter?: a test of the relationship between positional advantage and performance (2001)Does market orientation matte…Competitor Analysis and Interfirm Rivalry: Toward A Theoretical Integration (1996)Competitor Analysis and Inter…How Competitive Forces Shape Strategy (1989)How Competitive Forces Shape …Environmental scanning and organizational strategy (1982)Environmental scanning and or…Online customer reviews: insights from the coffee shops industry and the moderating effect of business types (2022)Online customer reviews: insi…Customer Experience and Satisfaction of Disneyland Hotel through Big Data Analysis of Online Customer Reviews (2021)Customer Experience and Satis…A machine learning approach to cluster destination image on Instagram (2021)A machine learning approach t…Work and the Nature of Man. (1967)Content Analysis: An Introduction to its Methodology. 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(2011)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate reputation and sustained superior financial performance (2002)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)A Multi‐Dimensional Framework of Organizational Innovation: A Systematic Review of the Literature (2009)CiteSpace II: Detecting and visualizing emerging trends and transient patterns in scientific literature (2005)Visualizing Bibliometric Networks (2014)bibliometrix : An R-tool for comprehensive science mapping analysis (2017)How to conduct a bibliometric analysis: An overview and guidelines (2021)Tourism demand modelling and forecasting—A review of recent research (2007)Predicting the Present with Google Trends (2012)Beyond the hype: Big data concepts, methods, and analytics (2014)Discovering the tourists' behaviors and perceptions in a tourism destination by analyzing photos' visual content with a computer deep learning model: The case of Beijing (2019)Asymmetric role of tourism development and technology innovation on carbon dioxide emission reduction in the Chinese economy: Fresh insights from QARDL approach (2020)Changes in air passenger demand as a result of the COVID-19 crisis: using Big Data to inform tourism policy (2020)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)The impact of online user reviews on hotel room sales (2008)Smart tourism: foundations and developments (2015)COVID-19: potential effects on Chinese citizens’ lifestyle and travel (2020)Metaverse marketing: How the metaverse will shape the future of consumer research and practice (2022)Metaverse as a disruptive technology revolutionising tourism management and marketing (2023)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Science Mapping: A Systematic Review of the Literature (2017)Advances in Consumer Research (2025)Understanding Customer Experience Throughout the Customer Journey (2016)Digital transformation: A multidisciplinary reflection and research agenda (2019)From Competitive Advantage to Corporate Strategy (1989)Destination Positioning Analysis through a Comparison of Cognitive, Affective, and Conative Perceptions (2004)
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561 cited
  • 2013Addressing big data issues in Scientific Data Infrastructure506 cited
  • 2005Measuring service quality in the hotel industry: A study in a business hotel in Turkey463 cited
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    • 2022Online customer reviews: insights from the coffee shops industry and the moderating effect of business types31 cited