How Do Organizational Sustainable Practices Foster Public Service Motivation and Job Satisfaction?

Abstract

Insights on how managerial practices influence PSM and job satisfaction of employees are limited and inconclusive. This study answers the calls made to study potential organizational drivers of PSM and job satisfaction. Specifically, we focus on organizational sustainability practices, encompassing the social and environmental impact of public service organizations. As local governments provide a unique setting, offering a direct impact on sustainability through broad authority, this research was carried out among 41 local governments in Flanders, Belgium, including 781 respondents. The findings indicate that internal employee-oriented sustainability practices are positively related to PSM and job satisfaction through the impact of perceived organizational justice. Additionally, external sustainability practices, directed toward the natural environment and the beneficiaries, were found to increase PSM and job satisfaction, through perceived societal impact potential. This research therefore provides new insights into managerial practices, attitudinal and behavioral concepts to influence PSM and in turn job satisfaction.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 6 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.