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The effects of new public management on the quality of public services

16 references·16 citing·39 second hopsampled

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References

1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
1971Bureaucracy and Representative Government5,197 cited
1995The “new public management” in the 1980s: Variations on a theme3,815 cited
1990Bureaucracy: what government agencies do and why they do it3,795 cited
1996THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON PERCEPTIONS OF ORGANIZATIONAL PERFORMANCE.3,152 cited
1990The Motivational Bases of Public Service3,065 cited
2005New Public Management Is Dead--Long Live Digital-Era Governance2,630 cited
1887The Study of Administration2,542 cited
2012How Does Human Resource Management Influence Organizational Outcomes? A Meta-analytic Investigation of Mediating Mechanisms2,455 cited
2008Institutional Logics2,381 cited
1998State versus Private Ownership1,837 cited
2002Public and Private Management: What’s the Difference?1,509 cited
1994From old public administration to new public management1,450 cited
2000Debating Governance: Authority, Steering, and Democracy1,307 cited
2006The Oxford handbook of public management1,049 cited
2004

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The Middle Aging of New Public Management: Into the Age of Paradox?

1,007 cited

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