A content analysis of Chinese news coverage on COVID-19 and tourism

Honglin Chen · Xia Huang · Zhiyong Li

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Diverse Aspects of Tourism Research Public Relations and Crisis Communication Communication and COVID-19 Impact

Abstract

News coverage plays a significant role in the tourism industry. 2019 Coronavirus Disease (COVID-19) has severely affected the tourism-related businesses and has been featured in Chinese news coverage. This research studied 499 newspaper articles through automated content analysis. Nine key themes were identified, including COVID-19's impact on tourism, people's sentiment, control of tourism activities and cultural venues, the role of the hospitality industry, national command and local response, tourism disputes and solutions, corporate self-improvement strategies, government assistance, and post-crisis tourism product. This research provides insights into future investigations of the tourism crisis related to an epidemic.

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References

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2020The Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and Research Methods 2021Tourism in a Post-COVID-19 Era: Sustainable Strategies for Industry’s Recovery 2021Changes in Consumption Patterns and Tourist Promotion after the COVID-19 Pandemic 2020The impact of Covid-19 media coverage on tourist's awareness for future travelling

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