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Predicting proactive service performance: The role of employee engagement and positive emotional labor among frontline hospitality employees
16 references·1 citing·26 second hop
Predicting proactive service performance: The role of employee engagement and positive emotional labor among frontline hospitality employees (2020)Predicting proactive service performance:…How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)How to Specify, Estimate, and…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…Self-Determination Theory: Basic Psychological Needs in Motivation, Development, and Wellness (2017)Self-Determination Theory: Ba…Self-Determination Theory in Work Organizations: The State of a Science (2017)Self-Determination Theory in …An updated and expanded assessment of PLS-SEM in information systems research (2017)An updated and expanded asses…A primer on partial least squares structural equation modeling (PLS-SEM) (2015)A primer on partial least squ…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…A primer on partial least squares structural equation modeling (PLS-SEM) (2014)A primer on partial least squ…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Partial Least Squares Structural Equation Modeling: Rigorous Applications, Better Results and Higher Acceptance (2013)Partial Least Squares Structu…Job Engagement: Antecedents and Effects on Job Performance (2010)Job Engagement: Antecedents a…Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Emotional regulation in the w…A power primer. (1992)A power primer.PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)PSYCHOLOGICAL CONDITIONS OF P…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic (2023)Improving employee engagement…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)The Conduct of Inquiry (1967)Estimation of a Model with Multiple Indicators and Multiple Causes of a Single Latent Variable (1975)\nThe use of partial least squares path modeling in international marketing (2009)The statistical power of abnormal-social psychological research: A review. (1962)Handbook of clinical psychology (1965)Do studies of statistical power have an effect on the power of studies? (1989)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition. (2002)ESG and financial performance: aggregated evidence from more than 2000 empirical studies (2015)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Using PLS path modeling in new technology research: updated guidelines (2016)The Presentation of Self in Everyday Life. (1956)Organizational Images and Member Identification (1994)Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. (2002)Antecedents and consequences of employee engagement (2006)The Discovery of Grounded Theory (2017)The Presentation of Self in Everyday Life (2023)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example (2022)Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions (2020)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)
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References

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3,983 cited
  • 2019How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM3,690 cited
  • 2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,592 cited
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    • 2023Improving employee engagement through organizational culture in the travel industry: Perspective from a developing country during Covid-19 pandemic17 cited