Articlediamond2020

Brand image and price perceptions impact on purchase intentions: mediating brand trust

Kartika Aprilia Benhardy · Hardiyansyah Hardiyansyah · Agus Putranto · Matthew Ronadi

85 citations0/0 files storedManagement Science Letters

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Consumer Behavior and Marketing Influence Customer Service Quality and Loyalty Consumer Behavior in Brand Consumption and Identification

Abstract

Education has become a necessity in this competitive environment for employees.Employees need a way to attain proper education with some degree of flexibility and a practical solution to this problem is Online University.The purpose of this study is to further investigate the factors that can influence purchase intention for Online Universities.Two factors studied in this research are Brand Image and Price Perception with Brand Trust as a Mediator.Data for this research was collected from 400 respondents in South Sumatera specifically Palembang and the object of this research is associated with Online University specifically Binus Online Learning, a popular university in the region of the study.The data collected was analyzed with Structural Equation Modelling (SEM).The results show that there is a positive relationship between Brand Image and Price Perception towards Purchase Intention, Brand Trust is also proven to mediate the relationship between these variables.

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