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Trains, Twitter and the social licence to operate: An analysis of Twitter use by train operating companies in the United Kingdom
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References

  • 2011Social media? Get serious! Understanding the functional building blocks of social media4,968 cited
  • 2004Social License and Environmental Protection: Why Businesses Go Beyond Compliance871 cited
  • 2004Social License and Environmental Protection: Why Businesses Go Beyond Compliance626 cited
  • 2017Twitter and Facebook are not representative of the general population: Political attitudes and demographics of British social media users397 cited
  • 2016The Social License to Operate337 cited
  • 2016Exploring the capacity of social media data for modelling travel behaviour: Opportunities and challenges253 cited
  • 2014Planning and Social Media: A Case Study of Public Transit and Stigma on Twitter186 cited
  • 2001Corporate Citizenship and Corporate Social Investment161 cited
  • 2001Corporate Citizenship and Corporate Social Investment Drivers of Tri-Sector Partnerships151 cited
  • 2016Stakeholder Engagement and Public Information Through Social Media: A Study of Canadian and American Public Transportation Agencies128 cited
  • 2010Alignment 2.0: Strategic use of new internet technologies in government100 cited
  • 2012Uses of Social Media in Public Transportation90 cited
  • 2014Social Media Use during Unplanned Transit Network Disruptions: A Review of Literature87 cited
  • 2014Enhancing transport data collection through social media sources: methods, challenges and opportunities for textual data

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77 cited
  • 2011Planners' Perspectives on Using Technology in Participatory Processes57 cited
  • 2017Tweeting about public transit — Gleaning public perceptions from a social media microblog56 cited
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