Articlegold2020

Policy learning and crisis policy-making: quadruple-loop learning and COVID-19 responses in South Korea

Sabinne Lee · Hwang Changho · M. Jae Moon

183 citations0/0 files storedPolicy and Society

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Policy Transfer and Learning Organizational Learning and Leadership Public Administration and Political Analysis

Abstract

This study aims to analyze how the Korean government has been effective in taming COVID-19 without forced interruptions (i.e. lockdowns) of citizens' daily lives. Extending the theory of organizational learning, we propose the quadruple-loop learning model, through which we examine how a government can find solutions to a wicked policy problem like COVID-19. The quadruple-loop learning model is applied to explain how the Korean government could effectively tame COVID-19 in the initial stage through its agile as well as adaptive approach based on effective interactions of backstage (time, target, and context) and frontstage of policy processes mainly focusing on the initial stage until the highest alert level was announced. Based on the Korean case, this study also examines critical factors to effective learning organizations such as leadership, information and transparency, as well as citizen participation and governance.

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References

1992Core capabilities and core rigidities: A paradox in managing new product development 1999Organizational Learning: Creating, Retaining and Transferring Knowledge 2017The Leaders New Work: Building Learning Organizations 2000Teaching Smart People How to Learn 1992The lessons of learning: Reconciling theories of policy learning and policy change 1975Theory in Practice: Increasing Professional Effectiveness.1976Single-Loop and Double-Loop Models in Research on Decision Making 2006Collaboration and Leadership for Effective Emergency Management

Cited by

2020European Union Responses to the Covid-19 Pandemic: adaptability in times of Permanent Emergency 2021The learning organization and organizational learning in the public sector: a review and research agenda 2021The role of online news and social media in preventive action in times of infodemic from a social capital perspective: The case of the COVID-19 pandemic in South Korea 2021Penta-Helix Model in Sustaining Indonesia’s Tourism Industry 2021Revisiting “big questions” of public administration after COVID-19: a systematic review

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