Analisis Pengaruh Kepuasan Kerja, Budaya Organisasi dan Kompetensi terhadap Organizational Citizenship Behavior pada PT. Mubarak Ainama Kunt Surabaya

Khoirul Mahmudi · Jun Surjanti

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

This study aims to examine and analyze the influence of job satisfaction, organizational culture, dan competence on Organizational Citizenship Behavior in PT. Mubarak Ainama Kunt Surabaya. This research is quantitative. The data that will be used in this study is systematic data (numbers) which will produce conclusions that can be generalized. The data in this study use primary and secondary data. Primary data in the form of data obtained through questionnaires to 42 respondents as research samples and secondary data in the form of data company profile company. The statistical analysis used in this study is multiple linear regression. The measurement scale of this study uses a Likert scale The results of this study are job satisfaction has a significant positive effect on Organizational Citizenship Behavior. This shows that better job satisfaction in the company, the higher the Organizational Citizenship Behavior felt by employees. Organizational culture has a significant positive effect on Organizational Citizenship Behavior. This shows that the better the organizational culture in the company, the higher the Organizational Citizenship Behavior felt by employees. Competence has no significant effect on Organizational Citizenship Behavior. Implementation of competencies is carried out conditionally according to the needs of the company not bound by a certain period. This shows that the good or bad implementation of competencies in the company will not affect the increase or decrease in Organizational Citizenship Behavior employees at PT. Mubarak Ainama Kunt Surabaya.

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References

2016Pengaruh Kompetensi Terhadap Kinerja Pegawai Pada Dinas Perhubungan, Komunikasi Dan Informatika Kabupaten Mamuju Utara 2017KOMPETENSI KARYAWAN, EMOTIONAL QUOTIENT DAN SELF EFFICACY PENGARUHNYA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KINERJA KARYAWAN PADA INDOMOBIL GRUP DI SURABAYA 2016PENGARUH KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL MEDIASI 2018PENGARUH KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI 2018Pengaruh Budaya Organisasi Terhadap Organizational Citizenship Behavior (Ocb) Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada PT Jatim Indo Lestari 2016PENGARUH KOMITMEN ORGANISASI, KEPUASAN KERJA, BUDAYA ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) YANG BERDAMPAK PADA PRESTASI KERJA KARYAWAN (Studi pada PT. PLN APP Semarang)2016Pengaruh Kompetensi Sumber Daya Manusia Terhadap Kinerja Karyawan PT.Bank Tabungan Negara, Tbk. Kantor Cabang Manado

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2021The Role of Organizational Citizenship Behavior in Mediating the Relationship Between Organizational Culture and Job Satisfaction with Employee Performance 2022Pengaruh Self Efficacy, Kompetensi, Remunerasi, Kepemimpinan dan Komunikasi terhadap Kinerja Karyawan melalui Organization Citizenship Behaviour 2022Knowledge Sharing Dan Kompetensi Terhadap Kinerja Pegawai Melalui Organizational Citizenship Behavior (OCB)

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