Measuring the Role Of Training And Development Activities In Enhancing Organization Citizenship Behavior

Abstract

In today's dynamic competitive environment, Organizations constantly look for the workforce who can go beyond the formal requirements of the job role.This search is mainly to enjoy the benefitsof Human resources being the core competence of the Organization.So as to realise this many initiatives are taken by the organizations and one such is training and development activity.Moreover Organization insist on owning the employees, who practice good citizenship behaviour, so that they can represent the company 24x7, and be the part in Organizations success.Organ (1988) defines Organizational Citizenship Behaviour (OCB) as "individual behaviour that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization".This paper makes an attempt to understand the relationship between the training and development activities of the organization and OCB.Data collected by considering convenient sample of 116 academicians was analysed using Descriptive statistics and correlation.The results revealed that there is a prominent role played by the training and development activities in promoting the citizenship behaviour of the teaching fraternity.Faculty are motivated, supported to attend training and development programmes and they making use of these programmes to exhibit their in-role (mandatory) and extra-role (discretionary) job behaviour.

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