References

• 2004Services Marketing: Integrating Customer Focus Across the Firm1,789 cited
• 2012What is Quality? An Integrative Framework of Processes and States549 cited
• 2015Effects of religiosity on consumer attitudes toward Islamic banking in Egypt218 cited
• 2015Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?213 cited
• 2011Determinants of loyalty and recommendation: The role of perceived service quality, emotional satisfaction and image153 cited
• 2017The role of religious norms, trust, importance of attributes and information sources in the relationship between religiosity and selection of the Islamic bank148 cited
• 2015Customer satisfaction and loyalty in Malaysian Islamic banks:a PAKSERV investigation132 cited
• 2017The impact of customer service quality on customer satisfaction in Islamic banking128 cited
• 2016Determinants of Islamic banking adoption in Tunisia: empirical analysis111 cited
• 2013Evaluating the influences of religiosity and product involvement level on the consumers101 cited
• 2017Brand religiosity aura and brand loyalty in Indonesia Islamic banking91 cited
• 2010The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks87 cited
• 2015The impact of Islamic beliefs on consumers’ attitudes and purchase intentions of life insurance79 cited