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The quality movement: where are we going? Past, present and future
16 references·1 citing·56 second hop
The quality movement: where are we going? Past, present and future (2020)The quality movement: where are we going?…The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers (2019)The effect of supply chain qu…Impact of total quality management on corporate sustainability through the mediating effect of knowledge management (2019)Impact of total quality manag…Can big data improve firm decision quality? The role of data quality and data diagnosticity (2019)Can big data improve firm dec…Operational excellence, organisational culture and agility: the missing link? (2017)Operational excellence, organ…Lean-integrated management system: A model for sustainability improvement (2017)Lean-integrated management sy…Innovation, quality management and learning: Short-term and longer-term effects (2017)Innovation, quality managemen…Building a new culture for quality management in the era of the Fourth Industrial Revolution (2017)Building a new culture for qu…Customer engagement: the construct, antecedents, and consequences (2016)Customer engagement: the cons…How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study (2015)How ‘big data’ can make big i…A Data Quality in Use model for Big Data (2015)A Data Quality in Use model f…The quality movement: Where are you going? 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References

  • 2009Software survey: VOSviewer, a computer program for bibliometric mapping21,418 cited
  • 1990Grounded theory research: Procedures, canons, and evaluative criteria11,129 cited
  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
  • 2015How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study1,796 cited
  • 2016Customer engagement: the construct, antecedents, and consequences1,760 cited
  • 2019Impact of total quality management on corporate sustainability through the mediating effect of knowledge management333 cited
  • 2017Lean-integrated management system: A model for sustainability improvement192 cited
  • 2015A Data Quality in Use model for Big Data185 cited
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  • 2019Can big data improve firm decision quality? The role of data quality and data diagnosticity172 cited
  • 2019The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers160 cited
  • 2017Operational excellence, organisational culture and agility: the missing link?148 cited
  • 2017Innovation, quality management and learning: Short-term and longer-term effects138 cited
  • 2017Building a new culture for quality management in the era of the Fourth Industrial Revolution

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137 cited
  • 2010Agility index measurement using multi-grade fuzzy approach integrated in a 20 criteria agile model94 cited
  • 2006The modern quality movement: Origins, development and trends93 cited
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    • 2024Water Utility Service Quality Index: A customer-centred approach for assessing the quality of service in the water sector25 cited