Burned by Bullying in the American Workplace: Prevalence, Perception, Degree and Impact*

Pamela Lutgen‐Sandvik

604 citations0/0 files storedJournal of Management Studies

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Workplace Violence and Bullying Job Satisfaction and Organizational Behavior Bullying, Victimization, and Aggression

Abstract

abstract This study assesses the prevalence of workplace bullying in a sample of US workers, using a standardized measure of workplace bullying (Negative Acts Questionnaire, NAQ), and compares the current study's prevalence rates with those from other bullying and aggression studies. The article opens by defining bullying as a persistent, enduring form of abuse at work and contrasting it with other negative workplace actions and interactions. Through a review of the current literature, we propose and test hypotheses regarding bullying prevalence and dynamics relative to a sample of US workers. After discussing research methods, we report on the rates of bullying in a US sample, compare these to similar studies, and analyse the negative acts that might lead to perceptions of being bullied. Based upon past conceptualizations, as well as research that suggests bullying is a phenomenon that occurs in gradations, we introduce and provide statistical evidence for the construct and impact of bullying degree. Finally, the study explores the impact of bullying on persons who witnessed but did not directly experience bullying in their jobs.

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References

2000CONSEQUENCES OF ABUSIVE SUPERVISION.1997Overall job satisfaction: How good are single-item measures?1999Tit for Tat? The Spiraling Effect of Incivility in the Workplace 2000Development of a measure of workplace deviance.1993Cultural constraints in management theories 1990Mobbing and Psychological Terror at Workplaces 2002SOCIAL UNDERMINING IN THE WORKPLACE.2001Counterproductive Work Behavior (CWB) in Response to Job Stressors and Organizational Justice: Some Mediator and Moderator Tests for Autonomy and Emotions

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2010The impact of methodological moderators on prevalence rates of workplace bullying. A meta‐analysis 201220 Years of workplace bullying research: A review of the antecedents and consequences of bullying in the workplace 2010Perceptions of and reactions to workplace bullying: A social exchange perspective 2007Intensive Remedial Identity Work: Responses to Workplace Bullying Trauma and Stigmatization 2008Prevalence of workplace bullying in Norway: Comparisons across time and estimation methods

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