Online Mathematics Tutoring During the COVID-19 Pandemic: Recommendations for Best Practices

Carolyn Johns

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Education during COVID-19 pandemic Mathematics Education and Teaching Techniques Mathematics Education and Programs

Abstract

During the Spring 2020 semester, universities transitioned to online instruction to slow the spread of COVID-19. During this time, mathematics support/tutoring centers also moved their services online. We discuss best practices for online tutoring from the literature and the shared experiences of 28 tutoring center leaders who transitioned to online tutoring during the pandemic. We recommend tutoring centers offer both synchronous video conferencing with shared white boards and an asynchronous or text-based option to increase flexibility and alleviate issues of access. Tutors should be trained to utilize the chosen technology and to adapt their communication to the new environment.

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1978Mind in Society: The Development of Higher Psychological Processes 2012Thematic analysis.1988ENACTED SENSEMAKING IN CRISIS SITUATIONS [1]2020COVID-19: 20 countries’ higher education intra-period digital pedagogy responses 2020Suspending Classes Without Stopping Learning: China’s Education Emergency Management Policy in the COVID-19 Outbreak 2020Education in and After Covid-19: Immediate Responses and Long-Term Visions 2002Five challenges to virtual team success: Lessons from Sabre, Inc.2005New skills for new classrooms: Training tutors to teach languages online

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