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B-to-B relationships: A resource, knowledge, and capability (RKC) perspective · Study

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ArticleB-to-B relationships: A resource, knowledge, and capability (RKC) perspective

Audhesh K. Paswan2020

Article2020

B-to-B relationships: A resource, knowledge, and capability (RKC) perspective

Audhesh K. Paswan · Swati Panda

24 citations·0/0 files stored·Industrial Marketing Management

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Customer Service Quality and Loyalty Innovation and Knowledge Management Quality and Supply Management

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References

1991Firm Resources and Sustained Competitive Advantage 2004Firm resources and sustained competitive advantage 1997Dynamic capabilities and strategic management 1984A resource‐based view of the firm 1994The Commitment-Trust Theory of Relationship Marketing 1994A Dynamic Theory of Organizational Knowledge Creation 2007Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance 1996Toward a knowledge‐based theory of the firm

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Year2020

Typearticle

Published2020-09-01

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations24

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.indmarman.2020.08.017

openalex_workW3082584460

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