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Ease Of Use Dan Trust Terhadap Purchase Intention Melalui Customer Satisfaction Pada Situs Web Tokopedia
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Ease Of Use Dan Trust Terhadap Purchase Intention Melalui Customer Satisfaction Pada Situs Web Tokopedia (2020)Ease Of Use Dan Trust Terhadap Purchase I…An investigation of service quality, customer satisfaction and loyalty in China's airline market (2016)An investigation of service q…Impact of trust on the relationship of e-service quality and customer satisfaction (2015)Impact of trust on the relati…User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust (2014)User satisfaction with mobile…Partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structu…Determinants of online trust and their impact on online purchase intention (2014)Determinants of online trust …Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia (2011)Determinants of E-Commerce Cu…The Determinants of Purchase Intention in Social Commerce (2023)The Determinants of Purchase …Determinants of Repurchase Intention: A Study on Ease of Use, Trust and E-Satisfaction Construct in Shopee Marketplace (2023)Determinants of Repurchase In…Electronic Word of Mouth, Brand Image, Trust and Online Utilization Intention (2022)Electronic Word of Mouth, Bra…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Underlying Factors Influencing Consumers’ Trust and Loyalty in E-commerce (2019)The impact of trust, privacy and quality of service on the success of E-CRM: the mediating role of customer satisfaction (2020)Exploring the effects of e-service quality and e-trust on consumers' e-satisfaction and e-loyalty: insights from online shoppers in Pakistan (2023)PLS-SEM: Indeed a Silver Bullet (2011)A primer on partial least squares structural equation modeling (PLS-SEM) (2014)Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers (2014)When to use and how to report the results of PLS-SEM (2018)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Measuring user satisfaction from e-Government services: Lessons from Jordan (2013)A global approach to the analysis of user behavior in mobile payment systems in the new electronic environment (2017)Integrating identity, strategy and communications for trust, loyalty and commitment (2017)Understanding Attitudes and Predicting Social Behavior (1980)The Commitment-Trust Theory of Relationship Marketing (1994)Factors Affecting the Online Purchase Intention during COVID-19 Crisis: The Case of Morocco (2020)The Effect of The E-Commerce Companies Benevolence, Integrity and Competence Characteristics on Consumers Perceived Trust, Purchase Intention and Attitudinal Loyalty (2020)What drives individuals’ trusting intention in digital platforms? An exploratory meta-analysis (2024)The theory of planned behavior (1991)Exploring consumers perceived risk and trust for mobile shopping: A theoretical framework and empirical study (2018)Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow (2021)The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps (2022)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Delivering quality service: balancing customer perceptions and expectations (1990)Econometric Analysis of Cross Section and Panel Data (2001)THE EFFECT OF SOCIAL MEDIA MARKETING ACTIVITIES ON BRAND AWARENESS, BRAND IMAGE AND BRAND LOYALTY (2018)Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model (2020)Effects of service quality and customer satisfaction on loyalty of bank customers (2021)Research methods for business: A skill building approach (1993)The effect of electronic word of mouth on brand image and purchase intention (2012)The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption (2016)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)MANAJEMEN PEMASARAN JILID I (2010)The Effect of Perceived Usefulness, Perceived Ease of Use, and Social Influence Toward Purchase Intention Mediated by Trust in Live Streaming Platform (2023)The Mediating Role of Customer Satisfaction between Antecedent Factors and Brand Loyalty for the Shopee Application (2023)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)
this work references cited by second hop

References

  • 2014Partial least squares structural equation modeling (PLS-SEM)11,717 cited
  • 2011Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia455 cited
  • 2014User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust415 cited
  • 2016An investigation of service quality, customer satisfaction and loyalty in China's airline market293 cited
  • 2015Impact of trust on the relationship of e-service quality and customer satisfaction140 cited
  • 2014Determinants of online trust and their impact on online purchase intention36 cited

Cited by

  • 2023Determinants of Repurchase Intention: A Study on Ease of Use, Trust and E-Satisfaction Construct in Shopee Marketplace15 cited
  • 2022Electronic Word of Mouth, Brand Image, Trust and Online Utilization Intention9 cited
  • 2023The Determinants of Purchase Intention in Social Commerce8 cited

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